Personal Banking Advisor

3 weeks ago

Melbourne, Victoria, Australia Westpac Full time
Personal Banking Advisor - Epping Pacific Plaza, VIC

Join to apply for the Personal Banking Advisor - Epping Pacific Plaza, VIC role at Westpac

Personal Banking Advisor - Epping Pacific Plaza, VIC

2 days ago Be among the first 25 applicants

Join to apply for the Personal Banking Advisor - Epping Pacific Plaza, VIC role at Westpac

  • Permanent part-time opportunity available at Westpac's Epping Pacific Plaza branch
  • Be a part of our ambition to be our customers' #1 bank and partner through life
  • Welcome to a culture that celebrates who you are and what you bring
  • Hours: 32 week 1 and 28 week 2, including every alternate Saturday

Job Description
  • Permanent part-time opportunity available at Westpac's Epping Pacific Plaza branch
  • Be a part of our ambition to be our customers' #1 bank and partner through life
  • Welcome to a culture that celebrates who you are and what you bring
  • Hours: 32 week 1 and 28 week 2, including every alternate Saturday

Create your best future and join Westpac as a Personal Banking Advisor at our Epping Pacific Plaza branch

As a Personal Banking Advisor, you'll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions. You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary. This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day

This is a part-time, branch-based role and the rotating rosters are:
  • Week 1: 32 hours Monday to Wednesday 8.15am – 5.15pm and Friday 8.15am – 5.15pm
  • Week 2: 28 hours Monday to Wednesday 8.15am – 5.15pm and Saturday 9.15am – 1.15pm

What do I need?
  • Customer service and sales experience, ideally in a customer-facing / phone-based role with experience of working to targets
  • Resilience, with an ability to remain calm and composed whilst managing challenging situations
  • Comfortable in working towards sales / referral targets and calling customers over the phone
  • Numerical capability, ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracy
  • An energetic personality coupled with a genuine passion for helping people
  • The will to learn and adapt to new banking procedures and technologies

No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering an exceptional customer service are key to excel in this role. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive and advance your career with us

Why join us?

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • A variety of leave options including Culture, Lifestyle and Wellbeing leave
  • Tailored learning and development opportunities to help your grow your career within the bank
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button.

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typePart-time
Job function
  • Job functionSales, Business Development, and Education
  • IndustriesBanking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at Westpac by 2x

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