Service Coordinator

4 weeks ago

Sydney, New South Wales, Australia Truck-Tech Group Full time

From $70k base, dependent on experience

TRUCK TECH is growing, and we're looking for a proactive and organized Service Coordinator to join our Fleet Services team in Chipping Norton.

This role is perfect for someone with a keen eye for detail, strong coordination skills, and a passion for keeping operations running smoothly behind the scenes.

The Role:

  • Manage and maintain service bookings across a variety of clients and fleet sizes
  • Coordinate repairs, prioritizing urgent issues and minimizing vehicle downtime
  • Create and finalize job cards, quotes, and invoices
  • Liaise with internal teams and customers to ensure seamless workflow
  • Maintain compliance documentation aligned with NHVR and company requirements
  • Support a positive safety culture by attending toolbox meetings and WHS sessions
  • Report on outstanding work and rebooking schedules to keep the team on track

What We're Looking For:

  • Strong background in administration – planning or scheduling experience is a bonus
  • Previous experience in a service department, transport, or heavy vehicle industry
  • Excellent customer service skills and strong written and verbal communication
  • Confident with Microsoft Office – CRM system experience desirable
  • Ability to build and manage job cards with accurate materials and parts
  • NHVR maintenance scheduling knowledge is highly desirable

Why Join TRUCK TECH?

  • Enjoy a base salary from $70k, dependent on experience
  • Permanent, full-time position | Monday to Friday based in our Chipping Norton branch
  • Collaborative, safety-focused, and friendly team
  • Certified Great Place to Work
  • We promote from within – embrace the adventure and grow your career
  • Supportive team culture where your ideas are welcomed and valued
  • No two days the same – variety, challenge, and meaningful work

Salary match, number of applicants, skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?

Manufacturing, Transport & Logistics 101-1,000 employees

TRUCK TECH is Australia's leading independent provider of heavy vehicle fleet maintenance, repairs, and fleet maintenance compliance support, servicing over 7,000 trucks, trailers, and buses annually.

TRUCK TECH's expert mechanics are equipped with the most advanced tools, technology, and training.

Passionate about keeping customers' fleets running smoothly, they ensure every maintenance and repair job is completed safely, accurately, is compliant, and gets your vehicles back on the road as quickly as possible.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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