Senior Office all rounder

3 weeks ago

Melbourne, Victoria, Australia Titan Plumbing Services Full time

At Titan Plumbing Services, we are a fast-growing plumbing company seeking a confident, experienced, and highly organised Senior Office All Rounder to join our friendly team. This is an exciting opportunity for someone who wants to grow with the business and be part of our long-term success.

Trade industry experience is essential – and if you have experience in the plumbing industry, that's highly preferred.

About the Role

In this varied and dynamic position, you will be the go-to person for all things admin and operations. From managing day-to-day office tasks to supporting our team in the field, you will play a key role in keeping our business running smoothly.

Your role will include:

  • Answering calls from clients and booking plumbing jobs
  • Scheduling jobs and ensuring plumbers' schedules run smoothly
  • Responding to client emails, including those from real estate agents
  • Managing quoted works from approval to completion, including invoicing deposits and tracking materials
  • Tracking employee KPIs
  • Maintaining electronic filing systems

Trade experience is essential; experience in the plumbing industry is highly preferred.

About You

To succeed in this role, you should have:

  • A positive attitude and the ability to work well in a team
  • The ability to multitask and think quickly in a busy office environment
  • Excellent attention to detail
  • A friendly and professional manner
  • Good computer skills, including basic Word and Excel
  • Experience with Xero and GeoOp (advantageous)
  • A strong work ethic—self-motivated, reliable, and proactive
  • Initiative and problem-solving skills
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