Technical Business Analyst

3 weeks ago


Perth, Western Australia Airswift Full time

Technical Business Analyst - ServiceNow

Location

Perth, CBD

The Company

Global IT Consultancy Company

Employment

Full-Time Permanent

The Company

A global technology consultancy with a portfolio of resource projects in Australia. We are seeking a Technical Business Analyst - ServiceNow to join our team to support these projects.

Your Responsibilities
  1. Lead and manage requirements for ServiceNow projects from start to finish.
  2. Organize workshops to gather and analyze business and functional requirements.
  3. Translate business needs into technical specifications for development teams.
  4. Design and document solutions that meet business needs.
  5. Ensure clear communication and obtain sign-off between business and technical teams.
  6. Support UAT and training sessions as needed.
  7. Maintain strong communication with clients and internal teams.
Skills
  1. 6+ years of experience as a Business Analyst, with at least 4 years focused on ServiceNow.
  2. Expertise in ServiceNow modules such as ITSM, CMDB, Discovery, HRSD, Integration, and Service Graph Connectors.
  3. Proficiency in Agile and Scrum methodologies.
  4. ServiceNow certifications (e.g., Certified System Administrator).
What's on Offer
  • Large resource project
  • Permanent role
  • Perth CBD based position
Next Steps

If you're interested, click 'apply now' to submit your CV. For a confidential discussion about your career, contact us directly.

Apply now or send your CV to caryl.isuan@airswift.com.

For inquiries, please call Caryl Isuan at +61 8 63181100.

About Airswift

Airswift is an international workforce solutions provider with 1000 employees and 9,000 contractors across over 70 countries. We specialize in energy, mining, infrastructure, and technology sectors.

Join our community to access Airswift Digital, our candidate portal offering early assignment notifications, digital timesheets, and career development content.

We are committed to equal employment opportunities and encourage applications from all backgrounds.

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