Office Manager Convenient Care South

5 days ago

City of Greater Geelong, Australia Ocean State Job Lot Full time

Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees.

Citizens offers a generous benefit package that includes retirement plans upon hire, and an excellent medical plan with optional insurance plans to choose from.

If you are interested in pursuing a career with an award-winning hospital, welcome home.

Office Manager Convenient Care South - Days (FT)

The Office Manager is responsible for administration, direction and coordination of assigned CMP staff, supervising all support personnel, appointing supervisors and delegating authority and responsibility where need is indicated. The Office Manager works closely with the Practice Manager, clinic personnel, department managers and healthcare professionals as well as external contacts and vendors, utilizing effective communication and organizational skills to achieve departmental goals as determined by Administration.

Job Specific:

  • Facilitates training, promotions, performance counselings and performance evaluations of clinic support personnel in a timely manner. (EF)
  • Determine training and development programs for clinic support staff, developing on-the-job and/or in-service training programs and arranging for such opportunities. (EF)
  • Ensure that the assigned CMP practice is adequately staffed with trained support personnel, evaluating job workloads to ensure equitable distribution and determining whether reduction or additions in personnel are necessary. (EF)
  • Listen and respond to medical and other staff to hear complaints, accept ideas, consult and act as a liaison between assigned clinics and Practice Manager. (EF)

Ensure that all equipment within assigned clinics is maintained in good repair or is replaced as needed and that the physical environment is safe.

Ensure all billable services are captured, posted and remitted to CMP Business Office, on a timely basis by developing and implementing processes and facilitating coordination between providers, staff and CMP Business Office. (EF)

Support and supervise the clinics' billing systems and collection processes, ensuring proper administration of clinic/hospital policies and procedures are taken on accounts receivable and collection accounts. (EF)

Ensure all policies regarding cash handling, POS collections and accurate data entry of patient demographic and insurance are followed. (EF)

Continuously review all factors affecting the cost of administration and the operation of assigned clinics, taking necessary corrective action to keep costs commensurate with Administrative objectives. (EF)

Hospital:

  • Adheres to organization-wide and other applicable policies and procedures.
  • Day-to-day performance complies with the hospital's Service Excellence Behavioral Expectations.
  • Performs within the prescribed limits of the hospital's Ethics, Compliance and Confidentiality Program guidelines.
  • Performs within professional Scope of Practice at all times.

Other Duties As Assigned:

  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Required: 5+ Years Medical Office Management or equivalent experience

Preferred: 2+ Years Primary Care Office Management

Special Skills and Abilities:

Citizens Medical Center is looking for employees who actively demonstrate service excellence by exemplifying our iCare values. If you are someone who displays respect and enthusiasm for patients, visitors, and coworkers while consistently upholding the hospital's commitment to providing outstanding outcomes, service excellence, and fiscal responsibility, then you could be a good fit for the CMC team

BENEFIT OFFERINGS

Health:

  • STD, LTD Disability
  • Supplemental Life, AD&D
  • Flexible Spending (FSA)
  • Employer paid life insurance and short term disability

Retirement/Investment:

  • 457(b) Deferred Compensation
  • Paid Time Off
  • Sick leave, Bereavement leave, Jury Duty/Witness Service
  • Tuition Reimbursement
  • Hospital-paid & administered annual immunizations

Citizens Medical Center is guided by its Mission – "to provide quality medical services at a reasonable cost to the citizens of the region."

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