IT Systems and Data Support Specialist

3 weeks ago


Sydney, New South Wales, Australia West HQ Full time

West HQ is recruiting for a skilled and experienced IT Systems and Data Support Specialist to manage and secure our IT infrastructure, cloud environments, and data systems while delivering high-quality support and actionable business insights.

About the role:

This role is responsible for overseeing the day-to-day operations, security, and performance of IT systems and data platforms across the precinct. Key duties and responsibilities include:

  • Maintain IT infrastructure security, performance, and availability.
  • Manage WAN, LAN, WLAN, VPN, and network access controls.
  • Administer Microsoft 365, Entra ID, Intune, Azure, AWS, and on-premises servers (AD, IIS, SQL).
  • Aggregate and ingest data from multiple sources into a central database or data lake.
  • Build dashboards and reports in Power BI.
  • Manage IT and telecom inventories and asset lifecycle.
  • Provide Tier 2/3 user and system support.

About You:

  • Strong technical skills in Microsoft Cloud, Azure, AWS, networking, and cybersecurity.
  • Proven experience in data ingestion, transformation, and visualisation.
  • Excellent troubleshooting and communication skills.
  • IT degree or equivalent experience.
  • 3-5 years in IT systems administration and data analytics.
  • Relevant Microsoft or AWS certifications (desirable).
  • A proactive, adaptable team player comfortable working across multiple IT functions.
  • Full Australian Work Rights.

Why You'll Love Working at West HQ

  • Complimentary lunch daily and free gym membership.
  • Diverse, fast-paced environment where no two days are the same.
  • Exposure to a wide range of technologies and projects.
  • Rewards and Recognition Program.
  • Great staff discounts across the precinct.

To learn more about West HQ visit

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