Receptionist - Pelican Waters

2 weeks ago

Sunshine Coast Regional District, Australia Regis Aged Care Full time
Overview

Real impact you can feel good about

There's something special about what we do at Regis. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after.

We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.

At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want.

Opportunity

The Receptionist is the first point of contact for all visitors and stakeholders, providing a warm welcome and professional service. They handle enquiries efficiently and support the Home's administrative functions, contributing to positive experiences for residents, visitors, and staff. Our continuity of carer model means you will have the time to build strong relationships through being the familiar face our residents rely upon.

Responsibilities
  • Serve as the first point of contact for visitors and stakeholders, delivering a warm welcome and professional service
  • Handle enquiries efficiently and support the Home's administrative functions
  • Contribute to positive experiences for residents, visitors, and staff
What You Will Bring To The Role

Experience within an aged care environment is favourable but not essential

Administrative Skills High-level administrative skills with strong verbal and written communication

Experience, Skills & Competencies
  • Demonstrated customer service experience in a fast-paced environment
  • Demonstrated experience in roster management or supporting roster management
  • Proven experience in roles that require maintaining confidentiality
  • Demonstrated problem-solving skills
  • Demonstrated ability to follow processes
  • Understands sales processes (desirable)
General Attributes
  • A quick learner and a naturally positive outlook
  • Able to 'get things done', Team Player, lends a helping hand
  • Hands-on person, with high working standards
  • High level of personal motivation, initiative and integrity
  • Outstanding organisational skills and ability to prioritise and multitask
  • Strong attention to detail
  • Excellent communication, both verbal and written, i.e. grammar, punctuation, formatting, etc.
  • Works well unsupervised, is reliable, approachable, is patient with residents and families
  • Professional telephone manner, demonstrating a caring, friendly manner
  • Friendly, personable, professional approach
Benefits That Support And Reward You

Enjoy flexible working, competitive hourly pay, overtime, strong development training and programs including opportunities for traineeships or Bachelor Degrees through our Study Assistance Program, and reward and recognition programs celebrating your hard work.

At Regis, real impact starts with you. No matter your role, you can take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis

Real stories from real people. Find out what makes Regis a place where careers thrive and connections matter.


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