School Technical Officer

3 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time

About the Role

As the School Technical Officer at Lowood State High School, you will play a key role in supporting the school's information and communication technology (ICT) systems to enhance teaching and learning outcomes. You will assist in managing the day-to-day operation of the school's ICT network services, ensuring reliability, functionality, and accessibility across the school. Your technical expertise will directly contribute to creating a dynamic and connected learning environment that supports student engagement and success through the effective use of technology.

Your Responsibilities

As the School Technical Officer, your responsibilities will include, but are not limited to:

  • Technical knowledge of server hardware and configuration, and networking peripherals.
  • A high or good level understanding of PC desktop and laptop systems, Apple iPads, and printer support.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • A strong client focus.
  • The ability to work as part of a team.
  • Understanding of Local Area Networks and Wide Area Networks.
  • Experience using remote support tools to support servers and workstations remotely within the school environment.
  • The ability to research, identify, and apply creative solutions to problems.
  • Sound working knowledge of network security and security protocols.

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position.

Mandatory Requirements

  • TO2 appointees must possess a diploma qualification relevant to the tasks outlined, from a recognised tertiary institution or an equivalent qualification acceptable to the Director-General, Department of Education or delegate.
  • The successful applicant will be required to attain the DoE Orange Card School Administrator (OC SA) certification to access the school network, enabling high-level support tasks including server technologies. This course covers aspects of supporting the DoE Managed Operating Environment (MOE) and relevant government legislation. The course is only available within the DoE network.

Interested? To Apply

  • Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
  • Attach a written statement (maximum 2 pages) addressing how you meet the criteria outlined in the role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment, an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

The salary rate shown reflects full-time employment (1.0 FTE). The Department of Education is committed to being a family-inclusive workplace.

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