Personal Banker

5 days ago

Melbourne, Victoria, Australia Buscojobs Full time

Personal Banker | Community Bank Elwood | VIC

Bendigo and Adelaide Bank Melbourne, Australia

It starts here. With Bendigo Bank... and you.

We're committed to making a difference in banking and in our communities. As a Personal Banker (also known as a Customer Relationship Officer), your role is to deliver an exceptional customer experience by addressing their banking needs comprehensively.

In this dynamic role, you will:

  • Provide tailored solutions that benefit both the bank and our customers, understanding their current and future financial goals
  • Support customers with digital literacy and online banking as we innovate our services
  • Assist customers with personalized lending options, including personal loans and credit cards
  • Engage in ongoing learning and development opportunities to advance your career
  • Build meaningful connections within the community and support local initiatives

This is a permanent, full-time position based in Elwood.

What you'll bring:

  • Proven ability to achieve sales results through customer-centric solutions
  • Confidence in communicating face-to-face and over the phone
  • Ability to quickly build rapport with customers and colleagues
  • Enthusiasm for understanding what makes our bank unique
  • Collaborative spirit and team-oriented mindset
  • Experience in consumer lending is a plus but not essential

Our Community Banking model:

We operate on a profit-with-purpose model, reinvesting profits into local community initiatives such as infrastructure, events, and scholarships. Joining a Community Bank branch means being part of a team dedicated to local growth and meaningful relationships, actively participating in community events and supporting small businesses.

Why work with us?

  • Make a tangible impact benefiting customers and communities
  • Be valued in a diverse and inclusive team
  • Enjoy career growth and flexible work policies

Our benefits include:

  • Health and wellbeing support, including discounted gym memberships, private health insurance, and Employee Assistance Program (EAP)
  • Opportunities for learning through our corporate university 'BEN U'

Join us in making a difference.

If you're ready to grow your career as a Personal Banker, apply now After submitting your application, you'll receive an email to complete a Pymetrics online assessment. Please check your junk folder if you do not see it within 30 minutes.

We value diversity and inclusion and encourage applications from all backgrounds. If you need any adjustments during the application or interview process, please contact us.

More roles available at Bendigo and Adelaide Bank - explore our opportunities today.

Note: Screening and interviews may begin before the closing date. We will respond to all candidates, regardless of the outcome.

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