Digital Operations Director

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Peeps Consulting have been engaged by Leapfrogger to recruit for A Digital Operations Director, please follow the prompts to apply.

The Opportunity

Leapfrogger is seeking a visionaryDigital Operations Directorto lead and evolve our digital delivery ecosystem. This newly created leadership role is responsible for building a stable, scalable platform for growth across our studio, performance, and programmatic teams. You'll be the operational architect behind our performance-driven campaigns, ensuring seamless execution, cross-functional alignment, and future-ready systems.

We're looking for someone who's not just operationally sharp—but forward-thinking. Someone who's excited about integrating AI into digital marketing workflows and has a proven track record of driving strategic, performance-led growth in dynamic agency environments.

About You

You're a dynamic operator with a strategic mindset and a passion for digital innovation. You thrive in fast-paced environments, love solving complex problems, and have a strong grasp of performance marketing, growth strategy, and operational excellence. You're excited by the potential of AI and automation to transform how campaigns are delivered and scaled.

Key Responsibilities

Oversee all digital operations across studio, performance, and programmatic teams.

Build and refine delivery systems that enable scale, consistency, and speed.

Lead cross-functional WIPs and ensure seamless coordination between account managers, creatives, and media specialists.

Champion the integration of AI tools and automation into campaign planning, content production, and performance optimisation.

Own the end-to-end campaign delivery framework—from briefing to post-campaign reporting.

Implement bottom-up planning systems that support forecasting, pacing, and performance tracking.

Collaborate with strategy and growth leads to align operational metrics with business goals.

Mentor and support team leads across media, content, and client service.

Foster a culture of accountability, innovation, and continuous improvement.

Key Attributes

7+ years in digital operations, performance marketing, or agency leadership.

Proven experience scaling delivery systems in a fast-paced, multi-client environment.

Strong grasp of digital strategy, media performance, and growth planning.

Experience integrating AI tools into marketing workflows (e.g. predictive analytics, content automation, campaign optimisation).

Exceptional communication, leadership, and stakeholder management skills.

Familiarity with platforms like GA4, Meta Business Suite, DV360, and project management tools.

What We Offer

A competitive salary package

A vibrant, energetic and experienced team who wear their passion on their sleeves

An office in Oakleigh that offers a great work/life balance

We are a proud values-based organisation and encourage applicants who share the same behaviours and attitudes as us. Our values are:

Conscious Community: we are at our best when we work together. Community represents our people, our clients and our partners. We are humble but love to celebrate the wins.

Own it: we do the right thing by our people and clients and don't make promises we can't keep. We have a culture that encourages you to take the lead and go for it.

Never Settle: we have an underdog spirit but a champion's mindset. We go again when we need to and don't settle for the ordinary.

Be Bold: we are a team that doesn't like being "vanilla." We love to work with people who challenge more, innovate more and push for more.

About LeapFrogger

LeapFrogger is a digital agency with an unrelenting mission to enable our clients to make an impact and deliver results. LeapFrogger is part of RCJ, one of Australia's most established, independent media companies with a successful track record of growing local and international brands.

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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have in digital marketing? What's your expected annual base salary? How many years' experience do you have as a Digital Media Specialist?

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