Housekeeping Manager

3 weeks ago

Sydney, New South Wales, Australia Langham Hospitality Group Full time
Housekeeping Manager - The Langham Sydney

Role: Housekeeping Manager, The Langham Sydney

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision of building great memories together.

The Langham, Sydney is the city's most exclusive harbourside address. Nestled in the Rocks district, The Langham, Sydney boasts the largest guestrooms in Sydney, including opening windows and balconies. Guests enjoy sweeping western harbour views and a tranquil yet convenient proximity to iconic experiences. The Langham, Sydney invites guests to experience elegance redefined at Sydney's ultimate hotel experience of unsurpassed luxury and opulence.

We are recognised for our:

  • Outstanding five-star luxury hotel accommodation
  • One-of-a-kind dining experiences
  • Sydney's most renowned Day Spa
  • Excellent leisure facilities, including a fully-equipped Health Club, swimming pool, Jacuzzi and steam rooms

Learn more at

About the Role

This role oversees the day-to-day housekeeping operations to ensure rooms are impeccably prepared for guest arrivals. Working closely with the Front Office team, the Housekeeping Manager helps deliver seamless service and supports creating memorable guest experiences.

Duties & Responsibilities

  • Oversee daily housekeeping operations across rooms and public areas.
  • Ensure guest rooms are cleaned and ready by required check-in times.
  • Supervise, schedule, and support housekeeping staff.
  • Coordinate with Maintenance and other departments for task completion.
  • Manage linen inventory, supplies, and uniform distribution.
  • Maintain lost property records and guest communication.
  • Monitor cleanliness of public areas, restrooms, and corridors.
  • Assist with training staff to meet quality and brand standards.
  • Control departmental costs and stay within budget targets.
  • Liaise with contractors and suppliers as needed.
  • Respond to guest requests and special room setups.
  • Follow up on inspections, audits, and guest feedback.

Skills and experiences

To be successful in this role, you will need to possess:

  • Demonstrated experience in a similar housekeeping management role within a hotel environment.
  • Sound knowledge of housekeeping procedures.
  • Possess a high standard of professional grooming.
  • Excellent organisational and time management abilities.
  • Ability to demonstrate a commitment to outstanding customer service.
  • Well presented with exceptional communication skills.

Live fully with Langham

The Langham Hotels & Resorts offers current and future colleagues:

  • Benchmarked and competitive remuneration
  • Excellent Training Opportunities and Career Progression
  • Complimentary Meals & Laundry
  • 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
  • A vast array of benefits and recognition incentives

If you want to work in an elegant environment with an engaged team, that is committed to 'Knowing Our Guests and Building Great Memories'.

CLICK APPLY NOW

Location details and related job postings are not included in this refined description.


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