Support Worker

1 week ago


City of Yarra, Australia Richmond Futures Full time

Aged & Disability Support (Community Services & Development)

Casual/Vacation

Richmond Futures Ltd has casual opportunities available for dedicated and passionate support workers.

Casual positions available

Competitive salary structure

Excellent salary packaging of up to $15,900 pa

Organisational Context

Richmond Futures Ltd is a NDIS registered service provider supporting individuals to be leaders in their own lives. Our mission is to 'deliver excellence through person-centred, recovery and wellbeing services'. We strive to achieve this by promoting choice and control for all our consumers and NDIS participants, delivering services that help them achieve their goals.

We believe that recovery is an individual process and that with the right kind of support, everyone can live a life based on their own strengths, values, and goals for the future. We use an approach that supports individuals to identify their personal strengths and values, to set goals, and then helps them make progress towards achieving them.

Position Overview

The Support Worker is responsible to the relevant Site Leader and will work as part of a team to ensure that services are delivered in accordance with Richmond Futures vision and principles. Support is provided to participants aligned with the principles of the NDIS, with Support Workers promoting individual choice and control to build capacity where possible with independence to enhance participant wellbeing. In collaboration with the Support Worker team and external service providers, this role supports participants with their needs as identified in their plan.

The position:

  • Provide appropriate person-centered support to participants living with mental health conditions.
  • Provide respectful but practical assistance to participants aimed at meeting the participant's individual needs as aligned with their care plan and roster of care.
  • Facilitate community inclusion and participation, dependent on individual needs, supporting participants to establish and maintain relationships.
  • Undertake and promote positive routines, duties, and support with daily living activities in a cooperative, respectful, and flexible manner.
  • Encourage positive behaviour and effectively manage challenging behaviour.
  • Respond to crisis, emergencies, and incidents within specified guidelines, demonstrating initiative and seeking assistance to situations where needed.
  • Carry out designated duties and other reasonable duties as instructed and in line with the level and intent of the Support Worker role.
  • Attend and engage positively in internal and external meetings and training.
  • Work in a way that is consistent with the organisation's values, displaying professional and participant-centred, safe work practices.
  • Complete all administrative tasks such as case notes, medication administration, and incident reports in an accurate and timely manner.

Position Criteria

  • Sound understanding of the needs of participants living with disability requiring supported accommodation.
  • Ability to establish professional relationships with participants, their families, services providers, and colleagues.
  • Demonstrated understanding of wellbeing principles in mental health and a commitment to participant's choice and control.
  • Ability to assess a situation, use initiative, and determine the appropriate response.
  • Sound computer skills including the use of Microsoft Office and the ability to use or quickly acquire knowledge of Case Management System.
  • Ability to understand and work within the established policies, procedures, guidelines, and frameworks of the organisation.
  • Certificate IV in Mental Health, similar or working towards. A tertiary qualification will be highly regarded.
  • Previous experience working in mental health, drug and alcohol, disability or other related human services.

Further information and applications:

We are an equal opportunity employer and welcome candidates from all backgrounds to apply.

Only candidates who can legally work in Australia should apply. A current CPR, First Aid, Drivers Licence, Police Check, and Working with Vulnerable People Card (with NDIS endorsement) will be required for all new appointments.

All applications must be submitted via Seek to be considered and must include a current resume and cover letter, addressing the position criteria (maximum of 2 pages) by COB 26th of November 2024.

Applications will be reviewed as received and interviews may commence prior to the closing date.

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