Consulting Senior Associate, Client Services Support

Consulting Senior Associate, Client Services Support page is loaded## Consulting Senior Associate, Client Services Supportlocations: Adelaide, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R00027775**About ERM & Our Team**ERM is the world's largest pure-play sustainability consultancy, with over 8,000 professionals in more than 40 countries. Recognized globally as a leader in ESG and Sustainability Consulting, ERM partners with 70% of the Fortune 100 to tackle their most pressing environmental and social challenges. ERM's **Net Zero Cloud practice** is part of our global Digital Services business unit. We combine deep environmental expertise with technical acumen to deliver data-driven solutions that support our clients' climate and ESG goals. From carbon accounting to disclosure automation, we deliver innovative, measurable impact across industries. **ERM** is seeking a **Client Services Support** to join our growing team in **Adelaide, Australia**. The ideal candidate thrives in a fast-paced, startup-like environment, and is comfortable collaborating across global time zones. A "get-it-done" attitude, strong communication skills, and a passion for sustainability and technology are essential. **Key Responsibilities**The Client Services Support works closely with the Partner in Charge and Director of Sales, providing administrative, marketing, and sales support as required.The role supports business operations by managing administrative tasks, facilitating communication, maintaining records, upholding organisational policies, and contributing to decision-making through analysis. It also plays a vital role in building positive stakeholder relationships and acts as a key point of support for the leadership team and the Adelaide office.You'll support the Net Zero Cloud business in the following ways:**Marketing & Sales*** Assist in creating graphics and visual materials for tenders, stakeholder plans, and business projects. Contribute to tender preparation including formatting, content development, and presentation.* Collaborate with colleagues, leadership, and executives on resourcing tasks and monthly support services reports.* Provide administrative ownership and support across sales and marketing functions.* Generate leads to support the Sales team.* Coordinate partnerships with external providers.* Maintain and update the CRM system.**Business Support/Leadership/Strategy*** Prepare agendas, record meeting minutes, and manage correspondence and records.* Running reports to support our Managed Services business.* Build strong, collaborative relationships between operational and sales teams.* Organise and host internal and external events.* Manage procurement tasks, including office orders, supplies, and facilities upkeep, escalating issues when required.* Provide diary management support for multiple leaders.* Process business expenses and manage receipt tracking.* Coordinate logistics and prepare materials for meetings, tenders, and internal events.* Provide administrative support to senior staff, including document preparation, reporting, and team administration.**Risk & Compliance*** Ensure compliance with corporate, industry, and legislative requirements.* Report risks, breaches, and incidents promptly.* Comply with WHS legislation, policies, and safe work practices.* Identify and report workplace hazards and incidents.**Skills & Knowledge*** Excellent written and verbal communication skills.* Strong interpersonal skills.* Strong problem-solving skills.* Extremely organised and detail oriented.* Ability to manage conflicting priorities.* Ability to grasp and apply new concepts.* Proven capability to perform the Tasks and Responsibilities outlined above.* Be self-motivated and have the ability to use common sense and initiative.* Highly motivated, committed, outcome focused, honest and loyal.* Friendly, positive and have a sense of humour.**Minimum Qualifications*** Bachelor's degree in Business Administration, Marketing, or related field.* 1+ years experience, combined within areas outlined above.* Strong computer skills including the use of Microsoft Office 365 (Word, Excel, Outlook, SharePoint, OneDrive).* High level of communication, customer service and interpersonal skills to effectively deal with people at all levels of role-seniority.**Preferred Qualifications*** 3+ years experience, combined within areas outlined above.#LI-SN2Candidates may be invited to complete an online assessment as part of our recruitment process. All personal information will be handled confidentially and in compliance with data protection laws.At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.### Find the Right Role for You
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