Learning Business Partner Apac, Global Operations Learning

DESCRIPTION

Amazon is seeking a skilled, motivated, and customer-obsessed Learning Business Partner with a history of high performance and creativity to support our Global Operations Learning & Development initiatives within the APAC region.

This role will support our Go-to-Market team, responsible for driving learning solutions that enable operational excellence across the organization. You will serve as a strategic partner, bridging the gap between operations leaders, HR, and product teams to identify, develop, and implement effective learning solutions while ensuring continuous improvement and measurable business impact.

The Learning Business Partner will be a passionate customer and learner advocate, able to communicate clearly and concisely in a way that motivates others to action, with proven project management capabilities, attention to detail, and the ability to manage competing priorities effectively.

The ideal candidate will be a self-starter with a passion for customer experience, high flexibility, commitment, and the ability to continuously improve processes related to strategy, management, and talent development activities across APAC operations.

Key job responsibilities

1. Work with the central product function to conduct comprehensive learning needs analyses to identify skill gaps and development opportunities.
2. Translate business challenges into learning requirements and opportunities.
3. Partner with operations leaders to understand strategic priorities and align learning solutions accordingly.
4. Collaborate with product teams to communicate learning requirements and ensure solutions meet business needs.
5. Drive rapid deployment and acceleration of learning initiatives to meet business demands.
6. Lead end-to-end implementation of learning solutions across designated markets.
7. Create and maintain execution roadmaps to ensure timely delivery of learning programs.
8. Measure performance and continuously improve learning programs.
9. Develop and execute change management strategies to drive program adoption.

BASIC QUALIFICATIONS

• Bachelor's degree in Learning & Development, Human Resources, Business, or related field.
• 5+ years of experience in HR Business Partner, Learning and Development, or similar roles.
• Proven track record of successful stakeholder management.
• Strong project management skills, executing multiple programs with conflicting deadlines across various markets.
• Excellence in needs analysis and solution design.
• Experience in implementing large-scale learning programs.
• Strong analytical and problem-solving skills.
• Ability to travel up to 30% of the time.

PREFERRED QUALIFICATIONS

• Demonstrated ability to adopt a technology-first approach.
• Ability to influence others and execute in a customer-centric manner.
• Experience planning and coordinating training, large meetings, or events.
• Work experience with career progression in training and development.
• Learning facilitation experience.

Acknowledgement of country :

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of the land throughout Australia and their connections to land, sea, and community. We pay our respects to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

IDE statement :

Amazon is an equal opportunity employer and does not discriminate based on veteran status, disability, or other protected categories.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need a workplace accommodation or adjustment during the application and hiring process, please visit our support page or contact your recruiting partner for more information.