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Operations Support Coordinator

4 weeks ago


Melbourne, Victoria, Australia Australian Volunteers International Full time

Job Category: Community Services and Development, Program & Project Management

12 months contract, Fulltime role based in AVI Head Office in Fitzroy, Victoria

Total Remuneration Package between $86,092 to $95,658 commensurate with experience

Flexible Working Arrangements

An exciting opportunity to join the Australian Volunteers Program as the Operations Support Coordinator Bring your collaborative project and program coordination skills and experience to a role with broad reach and variety.

AVI supports the implementation of the Australian Volunteers Program on behalf of the Australian Government. The Australian Volunteers Program enables skilled Australian volunteers to support partner organisations in 26 countries across the Pacific, Asia and Africa to progress their development objectives.

Job Description

The Operations Support Coordinator plays a significant role in providing system and process support to teams across program countries and coordinates improvement projects, so that the program can operate effectively and efficiently.

Key Responsibilities:
  • Demonstrated training or experience in program coordination / administration.
  • Relevant experience in providing a high level of management support and coordination.
  • Proven high level organisational, project coordination and time management skills.
  • Advanced skills in word processing, Excel spreadsheets, presentation and database software applications; experience with Salesforce or other CRM will be highly regarded.
  • High level interpersonal skills and the ability to sustain effective relationships at all levels of the organisation including at the management level.
  • Proven ability to apply sensitivity and diplomacy when the situation requires it.
  • Strong attention to detail to undertake work with a high level of accuracy.
  • Strong written communication skills including the ability to draft letters and prepare reports in a professional manner.
  • Demonstrated flexibility, cross-cultural sensitivity, and capacity to work independently.
  • Sound knowledge of, and commitment to the underpinning values, goals and objectives of the Australian Volunteers Program (AVP).

In return, you will:

  • Join a long-standing not-for-profit organisation with a rich history and a team of passionate individuals.
  • Have the best of both worlds with our inner-city office in the heart of Fitzroy, Naarm / Melbourne, and flexible work arrangements for remote work.
  • Be offered a competitive remuneration package. In addition, you may access generous salary packaging of up to $15,900/year and $2,650 for meal/entertainment expenses.
Application Procedure:
  • For a full outline of the position and applicant requirements please see the Position Description on the AVI website here and submit a cover letter and a current resume.
  • Application Closing date: Sunday, 6 April 2025. Please note: applications will be reviewed on an ongoing basis prior to the closing date and interested applicants are encouraged to submit as early as possible.

AVI is committed to child protection and safeguarding the welfare of children, young people, and vulnerable adults in the delivery of all our work. We are committed to the Prevention of Sexual Abuse and Harassment (PSEAH), and fraud prevention. We have robust screening procedures for all staff. This screening includes criminal record checks and referee checks prior to commencement and throughout employment.

AVI is an Equal Opportunity Employer. AVI actively encourages Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, LGBTIQA+ people, people with disability and others who have diverse experiences of our world to apply for this opportunity. AVI will provide reasonable workplace adjustments for applicants with disability.

Your privacy is important to AVI. It is the policy of AVI to respect the confidentiality of information and privacy of individuals. Personal information provided by you as part of your application (whether oral, electronic, or written) will be collected and processed for the purpose of evaluating your application for employment. In order to carry out this purpose, your information may be disclosed to appropriate persons in our offices. Any information we hold will be governed by the most current version of the AVI Privacy Policy which is available upon request.

Australian Volunteers Program is funded by the Australian Government and managed in consortia by AVI, DT Global and Alinea International.

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