Politix - Concession Manager - David Jones The Glen - Vic

2 days ago


Melbourne, Victoria, Australia Buscojobs Full time

As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also involve building a team that is empowered to exceed expectations.

Key responsibilities

  • Drive a customer-centric culture, creating a warm and meaningful in-store experience.
  • Drive sales, profit, and productivity by ensuring the achievement of all key performance indicators set by the business.
  • Ensure the team understands all business objectives, with a clear focus on commercial acumen.
  • Inspire and empower your team through collaborative leadership, training, and development.
  • Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
  • Embody our key cultural values: Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality.

Attributes you possess

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Proven experience managing a fast-paced retail, hospitality, or similar business.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience managing the performance, productivity, training, and development of a large team.
  • Operational excellence, with experience in stock control and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.

Why work for us

  • A competitive remuneration package, including incentives.
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products. Further offers and discounts are available at David Jones.
  • Excellent career progression involving regular training and on-the-job development.
  • A genuine, open, and high-performing culture.
  • Opportunity to participate in our Corporate Social Responsibility program by supporting our community partnerships.

About us

For over 40 years, POLITIX has helped men make their mark by dressing them in garments that combine skillful design with time-honoured craftsmanship, offering the ultimate fit and elevating personal style.

We continue to set a higher standard for expert tailoring, sustainable garment-making, and customer service. We see every occasion as an opportunity to explore and express your unique style, helping you leave a lasting impression.

Want to join our team? Visit

  • to see current career opportunities.
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