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Senior Network Engineer Department: IT

4 weeks ago

Sydney, New South Wales, Australia Interactive Full time

Interactive is an Australian end-to-end award-winning IT services provider. We're a trusted technology partner, that include some of Australia's biggest and most well-known brands, and we deliver an integrated suite of managed and professional services, covering cloud, cyber security and systems.

Making all of this happen is our talented, dedicated and unique people who bring our purpose, to Keep Technology Human.

About the role:

As the Senior Network Engineer, you will foster a culture of accountability with a focus on superior customer service. You will support our customers through day-to-day maintenance, support of the network environment, core network upgrades and projects, monitoring network engineering performance and ensuring system availability and reliability. Your expertise will ensure that we are delivering innovative solutions to our customers.

Some of the key things you'll do:

  1. Responsible for the network infrastructure, including routers, switches, firewalls and other network devices.
  2. Oversee BAU operations, ensuring optimal network performance and compliance of firewalls, routers, switches, wireless, and load balancers.
  3. Manage design, plan, and execute network projects, ensuring smooth handover to operations.
  4. Monitor network performance, resolve incidents proactively and ensure service continuity within SLAs.
  5. Act as an escalation point for complex network issues and major incidents.
  6. Mentor a team of network engineers by providing guidance and support.

What we're looking for:

  1. Proven expertise as a Senior Network Engineer managing BAU operations and projects in an MSP environment.
  2. Strong skills in implementing, administering, and troubleshooting:
    • Routing & Switching: Cisco (ASR/Nexus), Meraki, SD-WAN (Fortinet, Meraki).
    • Virtualisation – NSX-T, Cisco ACI.
    • Firewalls: Fortinet, Palo Alto, Cisco.
    • Load Balancers: Citrix, F5.
    • Wireless: Cisco, Aruba, Fortinet.
  3. Hands-on experience with Azure/AWS networking, SD-WAN, and SASE solutions.
  4. Ability to support multi-tenant environments and customers with varying architectures and business needs.
  5. Strong ITIL/ITSM knowledge, with relevant network certifications (e.g., CCNP, CCIE) highly desirable.
  6. Tertiary qualification in Computer Science, Information Technology, or a related field.

Why choose us?

  1. We believe everyone is unique, and we want you to bring your + to work every day.
  2. Developing our people means everything to us – we take our people's growth and development seriously, so much so that we've developed our own bespoke learning academies.
  3. And most importantly, we genuinely want you to make a difference.

…Oh, and don't forget all the perks and fun stuff

  1. Paid volunteer leave, fundraising events, numerous staff benefits and discounts from some of our amazing partners and a free on-site barista in our Melbourne and Sydney offices.

Sounds good? We'd love to hear from you

Sounds like the role for you?

We'd love to hear from you, apply now and take the next step in your career

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