ITIL-Driven Problem, Knowledge

1 day ago

City of Melbourne, Victoria, Australia Leidos Australia Full-time $90,000 - $130,000 Contract

Leidos Australia is seeking a Problem, Knowledge & Event Coordinator to deliver ITIL 4 aligned services within a SIAM framework. You will oversee Problem, Knowledge and Event Management, ensuring governance, continuity and improvement across practices for Defence and national security projects.

The role emphasizes cross-team collaboration, development of playbooks and strong reporting capabilities, with opportunities to influence service outcomes and operational efficiency.