Manager, Sales Engineering
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As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About The Role:
This is a technical sales leadership role. You will lead the Enterprise Sales Engineering team, own the technical sales strategy across your territory, and coordinate every technical resource CrowdStrike can bring to bear in support of a customer.
You are the technical counterpart to the Regional Sales Director. Together you own the territory. Your team runs the technical campaign that earns the technical win; you make sure it is qualified, resourced, inspected and closed out with evidence.
Approximately a quarter of the role is outward facing. You will present at industry and customer events, chair executive round tables, publish point of view and technical content, and shape how the market thinks about modern security. We are looking for a leader who can hold a room of CISOs, then go back and build the team that wins the work.
This is a hybrid position open to candidates in Sydney or Canberra.
What You'll Do:
Lead the technical sales campaign- Own the technical sales strategy for the territory, and own the technical narrative in forecast calls, deal reviews and business reviews.
- Qualify technical evaluations before they start. Approve the value hypothesis, success criteria and evaluation plan, then inspect progress against them on a regular cadence.
- Govern evaluation quality end to end, from scoping and differentiation through to the wrap-up report, evidence of proof against each success criterion, and sign-off of the technical win.
- Maintain the currency and accuracy of technical qualification and opportunity records so the business can forecast with confidence.
- Bring leadership analysis and recommended action on pipeline health, technical risk, competitive position and capability gaps.
- Act as the single point of coordination for technical engagement supporting a customer to ensure a consistent experience: sales engineers, product and solution specialists, threat intelligence, professional services, support, and partner technical teams.
- Broker product management and engineering engagement to remove technical blockers, escalating early and with a recommended path rather than a problem alone.
- Review team capacity and priorities continuously, delegate deliberately, and raise resourcing or capability risk before it affects the business.
- Enable partners and distributors to run technical evaluations and represent the platform credibly to their own customers.
- Provide operational line management for the team, including performance management, reviews, career development, and the appropriate conversations that go with them.
- Coach. Run development-focused one-to-ones with a written plan and visible follow-up to support your people achieving their maximum potential.
- Create growth deliberately. Delegate high-visibility work, allocate stretch assignments, and position your people for executive and customer exposure.
- Proactively build enablement for new and acquired capability, and ensure the team and their sales counterparts can position, demonstrate and support the platform with confidence.
- Lead senior technical engagements personally, as meeting owner or as the technical leader in the room, and maintain in-person presence with customers and teams across the territory.
- Bring industry and market segment insight that informs and influences a customer's security strategy, not produc