Senior Retail Sales Assistant

3 weeks ago


Canberra, ACT, Australia Total Tools Full time
Overview

Total Tools Fyshwick is looking for a Full-Time Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity to utilise your current skills and experience within a growing and diverse business. This position will suit a motivated individual with strong attention to detail and a focus on customer service. You will work with a variety of team members and customers, have excellent interpersonal skills, and the ability to build solid, long-term relationships.

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future. We are the first choice for trade quality tools and, most of all, locally owned and operated across our nationwide stores. In 2020, we joined the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware, while continuing to operate as separate entities.

Our operating model respects and invests in our team and customers. We live by our values: One Team, Own it & Get it Done, Customer First & Be the Difference

What will you be doing?
  • Processing sales transactions
  • Providing advice and information on products
  • Supporting customer queries and offering solutions
  • Maintaining store displays and ensuring a well-presented store
  • Processing and maintaining customer orders
Does this sound like you?
  • Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
  • Has worked with, understands, and has a passion for tools
  • Enthusiastic, highly motivated, and a phenomenal teammate
  • Dedicated to providing exceptional customer service
  • Comfortable with technology – computer literacy is a must
  • Available for weekdays, weekends, and some public holiday work
Why work for us?

We are the biggest and best in the industry, with a history of growth and value creation for the independent sector. All of our nationwide stores are locally owned and operated, and we continue to operate as separate entities while joining opportunities with the Metcash group.

We also offer:

  • Competitive wages, with flexible rosters
  • Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many more
  • Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team

Equal opportunity statement: Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Working rights: All applicants must have valid working rights in Australia.

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