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Client Partner

4 weeks ago

Sydney, New South Wales, Australia Clemenger Group Limited Full time

We're Hiring: Client Partner at CHEP – Lead, Innovate, and Shape the Future of Media

At CHEP, we connect brands to culture through a unique blend of creativity, technology, and media. As leaders in digital innovation, we bring together Martech, Adobe, CX, and Predictive AI with e-Commerce, Social, and Content to create groundbreaking, integrated campaigns.

Now, we're looking for an experienced Client Partner to join our team and play a pivotal role in driving exceptional results for our key account.

About the Role:

As Client Partner, you will be the key point of contact for all communications with our key client, leading day-to-day operations while strategically guiding the long-term vision. You will be hands-on in managing the complexity of the stakeholder network, ensuring smooth delivery, and aligning our team's capabilities to exceed client expectations.

Key Responsibilities:

  1. Account Leadership: Act as the central point of contact for the client, managing communication, briefing, and client expectations.
  2. Team Management: Lead, mentor, and motivate the team, ensuring they perform at their best. Provide support in navigating challenges and managing pressures.
  3. Strategic Oversight: Guide media recommendations and processes, challenging the team to elevate their thinking and push boundaries.
  4. Client Relationship Management: Build and maintain strong, trusted relationships with external stakeholders, ensuring top-notch client service.
  5. Project & Financial Management: Oversee the project lifecycle, manage timelines, and ensure financial processes, invoicing, and profitability goals are met. Optimize the media component of the client's P&L in partnership with senior leadership.

What We're Looking For:

  1. Strong Communication Skills: Ability to manage client relationships and lead internal teams with clarity and confidence.
  2. Leadership & Team Development: Proven experience in managing high-performing teams, providing guidance, feedback, and fostering a collaborative environment.
  3. Problem Solving: Ability to navigate ambiguity, make solid decisions, and offer innovative solutions under pressure.
  4. Financial Acumen: Expertise in managing budgets, tracking profitability, and maintaining financial accuracy.
  5. Passion for Innovation: A keen interest in integrating technology and creativity to develop cutting-edge media strategies.

Why CHEP?

  1. Connected Creativity: Work at the forefront of integrating creativity with technology to deliver industry-leading solutions.
  2. Dynamic Team: Collaborate with a passionate, innovative, and diverse group of professionals.
  3. Impactful Work: Contribute to campaigns that transform brands and businesses, creating lasting impact.

Ready to make your mark? Join CHEP and be part of a forward-thinking agency that's redefining what's possible in the world of media and communications.

Please note: All applicants must have valid Australian working rights.

Clemenger Group is an equal opportunity employer and committed to building a diverse and inclusive workplace.

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