Contract Manager

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About Us

JOB DESCRIPTION

At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.

Our Work Focuses On

• Supporting general practices to deliver top-quality patient care.
• Funding local primary health services tailored to community needs.
• Connecting local services to simplify the health care system.
• Leading system-wide reform for long-term impact.

As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.

We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.

Find out more about our values, workplace, and culture here .

The role

This role plays a critical role in managing contractual relationships between WAPHA and Suppliers. This position involves category management, leading negotiations, drafting, and implementing contracts, and monitoring performance to ensure that services are delivered in accordance with agreed outcomes. The Contract Manager collaborates closely with internal stakeholders and suppliers to address complex issues, provide support, and ensure compliance with organisational and Commonwealth policies. By managing contract performance and identifying opportunities for improvement, the Contract Manager enhances the effectiveness of commissioned services across Western Australia.

Employment Type

• 2 FTE Maximum term contract for 2 years
• 0.5 FTE Maximum term contract until 30 th June 2026

Salary : Band 5 ($106-$120k Plus 11.5% Superannuation)

Key Tasks And Responsibilities

• Manage and lead contractual relationships between Commissioned Service Providers (CSPs) and WAPHA, ensuring adherence to organizational and Commonwealth policies.
• Develop and implement negotiation strategies for effective and purposeful contractual negotiations.
• Draft and implement contracts, with a focus on performance monitoring and achieving specified outcomes.
• Address complex service development and operational issues in collaboration with service providers.
• Analyze funding proposals and submissions, offering recommendations aligned with WAPHA policies.
• Promote and support the implementation of WAPHA frameworks through effective contract management.
• Provide contractual information and advice to the procurement team for procurement activities.
• Act as the primary contact for all contractual matters related to CSPs and stakeholders.
• Identify and implement innovative solutions to improve contract management and resolve complex contractual issues.
• Develop and maintain collaborative relationships with CSPs to facilitate effective service delivery and identify opportunities for improvement.
• Ensure accurate and timely reporting on contract performance, including the preparation of reports on KPIs and outcomes.
• Support the continuous development and refinement of commissioning processes and procedures.

About You

To be considered for this role, candidates must meet the following selection criteria :

Essential Experience And Education

• Tertiary qualification in health-related field or contract management / procurement, or relevant experience.
• Exceptional detail and accuracy in contract drafting and review.
• High-level organizational skills and experience with efficient business systems for managing contracts.
• Ability to apply commercial and risk management principles for pragmatic advice and decision support.
• Strong understanding of the contract lifecycle from pre-award to post-award.
• Excellent analytical and problem-solving skills, with effective task prioritization.
• High attention to detail and focus on robust contract management processes.
• Excellent verbal and written communication skills, with the ability to clarify complex concepts.
• Experience in supporting transparent and equitable contract management processes.
• Knowledge of contract management principles, including negotiation and financial management.
• Proficiency with information and communication technology and software packages.
• Proven ability to build relationships and collaborate with internal and external stakeholders.

What We Offer

• Hybrid working arrangement that combines remote work from home with office presence in our modern Subiaco office.
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV. As part of our recruitment process, you will be invited to complete an online assessment. This assessment consists of interactive questions designed to give us further insight into your experience and approach. It will simulate scenarios that you may encounter in the role.

Applications close 12pm Friday 11 th July 2025.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email . Please note that applications must be submitted via the link provided – applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.

Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and police check upon request.

About Us

WA Primary Health Alliance builds and strengthens primary health care in Western Australia, so people can access the services they need closer to home. As the operator of all three Primary Health Networks in Western Australia, we aim to ensure that the people most at risk of poor health have access to quality care. By working closely with GPs, health professionals, service providers, hospitals, government, and the community to strengthen primary care state-wide, we are delivering better health, together.

About The Team

The Commissioned Services Portfolio aligns community need with service provision to improve health outcomes. It does so by identifying, co-designing, and procuring primary health care services; managing the performance of commissioned services and service providers; supporting system integration and strong stakeholder relationships in the community and engaging with service providers to drive innovation, improvement and sustainability in service delivery.

The Portfolio's teams are Contract Management, Program Improvement, and Regional Integration / Suicide Prevention teams.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Hospitals and Health Care

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