Technical Product Engineer

2 weeks ago

Willoughby City Council, Australia TOMRA Full time

Company Description

At TOMRA, we are dedicated to Clean Loop Recycling Our reverse vending technology collects used drink containers to ensure they are recycled back into new containers. This process helps reduce resource use, energy waste, and prevents pollution in oceans, streets, and landfills. We currently operate over 340 collection points across NSW, with state-of-the-art Recycling Centres in Queensland, Northern Territory, Western Australia, Victoria, and Tasmania.

As a 'Looper' at TOMRA, you will work with a passionate team committed to environmental and community well-being.

TOMRA is an equal opportunity employer that values diversity in gender, age, culture, religion, language, and personal circumstances. We are dedicated to leveraging the diverse perspectives, experiences, knowledge, and skills of our workforce.

Learn more about TOMRA at: and follow us on Facebook, Instagram, Twitter, and LinkedIn.

Job Description

The Technical Product Engineer is the local technical expert for TOMRA's reverse vending machines (RVMs).

You will serve as a key liaison between our partners, customers, technicians, and system users, acting as the conduit between TOMRA Collection Australia (TCA) and our global headquarters in Norway.

Your mechanical and electrical skills, combined with an analytical mindset, will be essential as you perform the following daily tasks:

  1. Develop a comprehensive understanding of TOMRA's product portfolio.
  2. Analyze data from installed machines, report findings, and follow up according to SLA requirements.
  3. Suggest, develop, test, and implement performance improvements.
  4. Act as the escalation point for technical queries related to TOMRA's RVMs and resolve issues.
  5. Perform software and hardware testing.
  6. Create and maintain training materials and product documentation.
  7. Deliver training to technicians, field teams, and service operators.
  8. Develop market-specific solutions for equipment and RVMs.
  9. Support various projects within TCA.
  10. Assist with machine installation and deployment.
  11. Implement performance enhancements across TCA's RVM portfolio.
Qualifications

To succeed as a Technical Product Engineer, you should have:

  • An engineering degree in Mechatronics, Mechanical, or Electrical Engineering (preferred).
  • Strong data analysis skills.
  • Excellent communication skills with internal and external stakeholders.
  • A solution-oriented and results-driven approach.
  • The ability to learn and adapt to new concepts.
  • Previous hands-on or field experience (preferred).
  • Proven experience in product development or system improvements.
Additional Information

What's in it for you?

  • Flexible work arrangements — enjoy a genuine work/life balance.
  • Dog-friendly environment — bring your own or make a new furry friend at the office.
  • Contribute to a better planet — be part of a team driven to make a positive environmental impact.
  • Birthday leave — celebrate your special day with time off and some office cake.

Find out more about TOMRA at: and follow us on Facebook, Instagram, Twitter, and LinkedIn.

No agency assistance required. Please apply directly. Due to high application volume, we are unable to provide personal feedback to every applicant.

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