Customer Service Officer 12 month fixed term contract
4 weeks ago
Customer Service Officer 12 month fixed term contract – Millers Point, New South Wales, Australia
Companymlcoa, part of MedHealth, an established provider of health, medical and employment services including independent medical opinions and specialist services for insurers, employers, and the legal profession.
Responsibilities- Liaise with customers to plan and implement agreed services
- Schedule appointments
- Maintain busy inboxes with queries, appointments and non-appointment services
- Provide administrative and operational support to consultant practitioners
- Provide information and advice to customers or prospective customers
- Undertake other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and general support to the team
- Demonstrated ability to provide excellent customer service
- Excellent verbal, written and interpersonal communication skills
- Ability to work independently and within a team
- Enthusiastic, friendly and helpful personal approach
- Strong prioritisation skills with flexibility
- Attention to detail
- Computer literacy with proficiency in Microsoft Office (Word/Excel)
- Corporate benefits including discounted health insurance, gym memberships and travel perks, novated leasing, salary packaging, employment assistance program, paid parental leave and purchased leave
- Employee referral program
- Induction, mentorship and professional development; career progression within MedHealth
We are an Equal Opportunity Employer, welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from LGBTQI communities, veterans, carers and Indigenous Australians. We are happy to adjust our recruitment process to support accessibility needs.
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