Hub Manager

5 days ago


Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

THE ROLE

Hub Manager - Brimbank Melton Area

The Hub Manager is a strategic and operational leadership position in each Orange Door site.

The Orange Door team includes a combination of staff employed by Family Safety Victoria (FSV), Department of Families, Fairness and Housing (DFFH), Partner Agencies and Aboriginal Services. Within this context, the Hub Manager is responsible for managing the FSV staff in The Orange Door, including The Orange Door Support team and the Service System Navigator. The Hub Manager also provides day-to-day operational leadership and support to The Orange Door Team, including Team Leaders, Practitioners and Practice Leaders, noting they do not have line management responsibility for these workers.

Together with The Orange Door Team Leaders and Practice Leaders, the Hub Manager plays a key role in driving a culture of integrated practice and service delivery. They are responsible for providing oversight for the integrated The Orange Door network; driving strong and positive partnerships across The Orange Door network and broader system interface; establishing systems and processes that support integrated The Orange Door service delivery and supporting the delivery of high quality, safe and effective service responses to Victorians seeking support and services through The Orange Door.

Accountabilities Include
  1. Work with the Hub Leadership Group and other relevant local stakeholders and governance groups to lead and contribute to strategic planning for The Orange Door and oversee change management initiatives to develop The Orange Door in line with the Statewide Concept. Providing operational oversight and accountability for integrated service delivery across The Orange Door workforce.
  2. Provide effective leadership and operational management of The Orange Door team by:
  1. Modelling integrated approaches and behaviours integral to ethical service delivery and practice
  2. Creating a culture of shared leadership across all elements of The Orange Door service delivery
  3. Modelling behaviours integral to effective people management
  4. Working closely with supervisors of staff in Partner Agencies, DFFH, and Aboriginal services
  5. Liaising with Family Safety Victoria, DFFH, Partner Agencies and Aboriginal services on workforce planning, including vacancy management
  6. Co-working, co-managing and providing daily leadership and support for staff, and providing practitioners with relevant information and access to systems to support safe and effective integrated service delivery.
  1. Provide sound judgement and authoritative advice on risks, priorities and operational matters for consideration by the Hub Leadership Group and FSV.
How To Apply

Please open the position description to read more.

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) portal. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

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