Assistant Store Manager

3 weeks ago


Warrnambool, Victoria, Australia Early Settler Full time

Introduction:

Who are we?

Early Settler is about stylish modern living. We sell furniture and gorgeous homewares that are affordable and designed to help create a home you truly love living in. There's no place like home, and no matter your style, we've got something to make yours even more comfy and beautiful.

Why Join Us?

At Early Settler, we are looking for people who share our passion for providing exceptional customer experience. We love what we do and support each other to hit our goals. This is how we get the best of we with the best of me

To support our most important asset, YOU, we provide:

  • Amazing team member discounts on our products
  • Holistic Wellbeing programs
  • Career Development Opportunities
  • Fun, Supportive, and collaborative team environment

What is the Role?

We are seeking a passionate and dynamic Assistant Store Manager for our Warrnambool store, working a rotating roster. You will play a pivotal role in:

  • Leading and coaching a team of passionate retail professionals
  • Driving sales performance and customer service excellence
  • Embedding operational consistency across your region
  • Supporting a people-first culture aligned with our core values

We're not just hiring for a job — we're looking for a true leader ready to influence and support the future of our stores. The Assistant Store Manager role is a dynamic retail leadership position, where your retail expertise and leadership skills will support our Store Manager in driving store performance, fostering a customer-centric culture, and uplifting team capability, all while living our Early Settler Values.

Key Responsibilities:

  • Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
  • Assist customers in realizing their home vision—be savvy with styling solutions, provide recommendations, upsell, and cross-sell based on customer needs
  • Coach and guide the retail sales team to meet targets and deliver exceptional customer service
  • Support daily store operations including rostering, financial performance, administrative tasks, recruiting, and onboarding
  • Develop and implement strategies to maximize sales and customer service targets, thereby driving store performance

Skills and Experiences:

Who are we looking for?

With a strong retail background, commercial acumen, and passion for customer service, you thrive in a team environment and know how to bring out the best in people. You bring energy, resilience, and a hands-on approach to your work — ready to step into retail leadership

  • 2-3+ years of retail sales experience with a proven track record of achieving targets
  • Strong commercial acumen and results-driven mindset
  • Ability to coach, guide, and motivate teams
  • Resourceful with a can-do attitude and problem-solving skills
  • Able to balance customer care, team development, and administrative tasks
  • Interest in home styling, furniture, or creating welcoming living spaces is a plus
  • Enthusiastic about living our values: #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal
  • Ability to undertake lifting and work in a physical environment
  • Applicants must be Australian citizens, residents, or hold a valid right to work in Australia

We appreciate the time and effort in applying. Due to high volume, only successful applicants will be contacted for an interview.

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