Store Manager

3 weeks ago

Sunshine Coast Regional District, Australia RSEA Safety Australia & New Zealand Full time

Retail Store Manager – New Store Opening

RSEA Safety – Caloundra

About Us

RSEA Safety is Australia's leading provider of safety equipment, workwear, and related services. With a commitment to superior customer service and industry-leading safety standards, we are excited to be opening a brand-new store in Caloundra. We're looking for an experienced and motivated Retail Store Manager to lead this exciting new venture.

Position Overview

As the Store Manager, you will play a key role in launching and driving the success of our new Caloundra store. You will be responsible for building and leading a team, overseeing daily operations, and fostering a culture of growth, teamwork, and exceptional customer service. This is a unique opportunity to make your mark from day one and ensure the store operates to RSEA's high standards in safety, compliance, and customer engagement.

Key Responsibilities

  • Enforce workplace safety protocols and ensure compliance with Occupational Health & Safety (OH&S) regulations.
  • Conduct regular risk assessments, safety training, and incident reporting.
  • Ensure the store operates within legal and company policy frameworks.
  • Develop and manage store budgets, focusing on sales growth and profitability.
  • Monitor financial performance, control expenses, and optimize efficiency.
  • Develop and execute sales strategies to achieve store targets.
  • Ensure exceptional customer service standards are consistently met.
  • Plan and manage staffing schedules, recruitment, training, and retention.
  • Lead, mentor, and develop a high-performing team in line with company values.
  • Oversee stock control, inventory management, and merchandising.
  • Ensure compliance with pricing, promotions, and visual merchandising standards.
  • Promote a culture of integrity, respect, and accountability.

Qualifications & Competencies

  • Diploma or higher qualification preferred.
  • Minimum 1 year of experience in a store management role (retail background highly regarded).
  • Strong leadership, problem-solving, and customer service skills.
  • Excellent communication, time management, and organisational abilities.
  • Proficient in computer systems and adaptable to change management.

What We Offer

  • A chance to lead a brand-new store opening.
  • Opportunities for career progression within RSEA.
  • A supportive, collaborative, and dynamic work environment.
  • Full training and ongoing development.
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