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Database Administrator

1 month ago

Melbourne, Victoria, Australia Cardinia Full time
Job Description

Why work at Windermere?

We are committed to outcome-focused care for children, families, and individuals, making a positive impact in the community. Windermere provides tailored support services and a culture of flexibility, support, and wellbeing.

  • Flexible Ways of Working - 2 days at home and 3 in the office
  • Above Award Personal Leave and Wellness Day
  • 17.5% annual leave loading
  • Gifted days off (between Christmas and New Year)
  • Employee Referral Program - $500 per referral
  • Flexible Leave Scheme (50/52, 51/52)
  • Salary packaging (up to $15,900 per year + additional $2,650 for meals and entertainment)
  • Structured performance and development check-ins and secondment opportunities
  • Staff discount program for everyday items
  • Opportunities for professional development
  • Rostered Days Off or 9 Day Fortnight available

Windermere is a not-for-profit community service organization working across Victoria to support those in need. Established in 1992, our aim is to build stronger, connected, and supported communities. We focus on early intervention, prevention, and education in areas such as:

  • Integrated Family Services
  • Health & Community Services
  • Victims Assistance Program
  • Early Childhood Education and Care
  • NDIS Services
  • Evidence Innovation & Practice
  • Trauma and Recovery Services

Reporting to the ICT Infrastructure and Security Manager, the Database Administrator plays a key role in aligning ICT results with organizational goals. The role involves managing Salesforce admin functions, updating database structures, developing queries and reports, troubleshooting, and supporting ongoing development. A minimum of 3-5 years' experience in Salesforce Administration is essential.

This is a newly created 1-year position with potential for ongoing employment, vital to Windermere's digital strategy and ICT uplift. The successful candidate will be committed to driving efficiencies and will join us during an exciting digital transformation phase.

Key Selection Criteria
  • Degree in computer science, IT, or related field
  • 3-5 years experience in Salesforce Administration and other databases (SQL, MS Access, Oracle); proficiency in MS Excel
  • Salesforce Administrator Certification (mandatory)
  • Experience with automation workflows, visual flows, and process builder
  • Strong analytical, problem-solving, and attention to detail skills
  • Understanding of IT service management principles; ITIL certification is a plus
  • Excellent communication and stakeholder engagement skills
  • Experience in testing, including test plans and cases
  • Willingness to stay updated with emerging technologies, including AI and machine learning
  • Experience with Confluence, Jira, and Agile methodologies
  • Collaborative attitude and passion for data-driven decision making

Additional requirements include holding a Victorian Driver's Licence, undergoing pre-employment screening, and having the right to work in Australia.

If interested, click the "Apply" button, address the Key Selection Criteria, and submit your application. For support or access adjustments, contact our Talent Acquisition Specialist at +613 8794 1311 or via email.

Windermere is dedicated to creating inclusive environments for all, including Aboriginal & Torres Strait Islander peoples, CALD communities, LGBTIQ+ individuals, and those with disabilities, through our Welcoming and Inclusion Strategy.

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