Assistant Store Manager

3 days ago

Bendigo, Victoria, Australia Haymes Paint Full time

We are looking for an Assistant Store Manager to join the Store network to assist in leading the team in our Bendigo store. As an Assistant Store Manager, you will work closely with the Store Manager to ensure the smooth day-to-day operations of the store, maximize sales opportunities through coaching and developing a team, maintaining store presentation and merchandising, and lead store safety.

What a typical day looks like

  • Assist with leading, coaching, and developing a small team
  • Provide a high level of customer service, assisting customers with product selection and technical advice.
  • Build strong relationships with new and existing customers
  • Tint/prepare paint products to customer requirements
  • Maintain stock control and management of inventory
  • Act as an escalation point for customer inquiries
  • Process POS and end-of-day transactions
  • Make local deliveries to trade customers as needed using the company vehicle
  • Assist with in-store displays, store presentation, and merchandising
  • Assist the Sales team in growing trade, industrial, and retail business
  • Drive a safety-first approach in the store

The successful applicant will have:

  • Leadership skills complemented by experience in coaching, developing, and mentoring teams
  • Previous experience working as a 2IC in a customer service role in retail/sales
  • Strong people and customer engagement skills
  • A genuine desire to deliver and be a leader for outstanding service
  • Point of Sale (POS) system knowledge or appropriate tech-savviness
  • Experience with stock handling and merchandising
  • Effective time management and planning capability
  • Resilience to handle work-related pressures such as workload, pace, or conflict
  • Autonomy to either follow processes or make meaningful value-adding improvements
  • An unrestricted driver's license and the capacity to perform manual tasks e.g., lifting of 15-litre cans of paint.

Benefits

  • 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
  • 6% Medibank Corporate discount
  • 20% New Balance discount
  • Ongoing training and support
  • Access to a range of workplace health and wellbeing initiatives
  • Professional development opportunities

Please apply by including a recent resume and responding to the selection questions. Applications will close when a suitable candidate is identified.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

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