Consulting Systems Engineer

2 weeks ago

Melbourne, Victoria, Australia World Wide Technology Full time

Senior Talent Acquisition, APAC at World Wide Technology

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For" list 12 years in a row

Want to work with highly motivated individuals on high-performance teams? Join WWT today

Role Overview:

As Consulting Systems Engineer, you will be at the forefront of providing exceptional technical support to our Australian clients, ensuring they receive tailored solutions that meet and exceed their requirements. In this role, you will play a pivotal part in supporting WWT's largest Enterprise customers across Australia and New Zealand.

Key Responsibilities:

  • Create and Document a Client Architecture Plan that outlines key areas for discovery in a templated and programmatic manner, for a subset of WWT's Australian Customers. Update this plan quarterly.
  • Engage in Technical Pre-Sales Engineering: Leverage your technical expertise to understand client challenges and position solutions that not only meet but surpass customer requirements across a range of technologies.
  • Deep Client Understanding: Work closely with clients and the WWT Sales team to gain a profound understanding of customer technical priorities, challenges, and initiatives that can be translated into tailored IT solutions.
  • Deliver High-Quality Pre-Sales Solutions: Take responsibility for the development and quality of pre-sales technology solution deliverables within the domain of sales opportunities. This may include creating technical proposals, architectural diagrams, and service scopes.
  • Requirements and Scoping Workshops: Actively participate in requirements and scoping workshops with customers, delivery partners, and Sales.
  • Build Relationships: Develop and foster strong relationships with strategic original equipment manufacturers (OEMs) and key services partners local to your region and territory.
  • Trusted Advisor: Act as a trusted advisor for the Engineering team, offering guidance on architecture and leading other consultants on solutions and optimization services.
  • Consultative Support: Provide consultative support for enterprise solutions, covering a spectrum of technologies.
  • Strong Client Relationships: Develop and maintain robust relationships with customer technical management and teams.
  • Identifies services opportunities and works with team to propose solutions and engagements across the WWT portfolio.

Qualifications:

10-15 years of industry experience in client-side senior roles, or technology integrators, or manufacturers. Architectural and technical experience with applications, Infrastructure, Cyber, Cloud, and Networking, Data Center, and End User Experience solutions. Ideally strong Application development technology and Application Architecture history and understanding of current trends and migration strategies. Deep Skills and Knowledge as a Subject Matter Expert in 2 or more critical parts of infrastructure.

Industry Level Certifications including CCDE, CCIE, CISSP, CDP, MCSE AWS, Azure, GCP, etc. Experience in consulting with Fortune 500 IT leadership on deployment of technology solutions, ideally in a sales environment. Ideally working with clients in a digital transformation and operating model design and deployment. Architectural training and/or experience in common methodologies including TOGAF, UAM, etc.

Familiarity with Big Data, AI, automation, end user experience and service management technologies along with cloud technologies including containers, Kubernetes, cloud-native services, storage, networking, and commercial models at a high level.

Strong presentation skills and understanding of business impact of technology decisions. Motivated to win in selling situations by solving client issues. Passion for learning, with focus on constant expansion of technical knowledge.

Experience/Background Desired:

  • 5+ years of experience in pre-sales engineering and Solution Architecture in Enterprise domains.
  • 5+ years of experience in Networking-related fields.
  • A minimum of 3-4 years in customer-facing/consultative roles.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best.

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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