Lead, Partnerships – Melbourne CBD

3 weeks ago

Melbourne, Victoria, Australia National Australia Bank Full time
  • Grow your career with extensive learning & development opportunities
  • Take ownership and be rewarded in this impact driven role
  • Collaborate with diverse teams, building strong relationships across the business

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Each day, you'll go above and beyond to:

  • Manage and drive referrals from 3rd party partners to the Merchant Services business.
  • Provide ongoing support and be the first point of contact for existing 3rd party MSP, ISV and other similar Merchant partners.
  • Manage operating rhythms to effectively support partner acquisition and management activities.
  • Manage the onboarding, and ongoing relationships with these partners in addition to supporting the commission payment process.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • Exceptional relationship management skills and experience in a client facing role.
  • Commercial acumen and understanding of the key influencers in the market.
  • Knowledge of POS, PMS, ERP solutions, and their importance in the payments ecosystem.
  • Demonstrated experience within transactional banking and sales.
  • A sound understanding of payments, transactional banking, and merchant pricing.
  • The ability to work autonomously.
  • Strong organisational skills and the ability to multitask.
  • Energy and resilience.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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