Change & Training Specialist

3 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

Join to apply for the Change & Training Specialist role at Metro Trains Melbourne

1 day ago Be among the first 25 applicants

Join to apply for the Change & Training Specialist role at Metro Trains Melbourne

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We have an exciting opportunity for a Change and Training Specialist to lead the development and delivery of organisational change and training activities, this role will play a critical part in the integration of changes with the new Metro Tunnel. You'll develop and deliver change management strategies for passenger experience to ensure Metro is meeting it's contractual obligations with the current Franchise Agreement.

You'll lead and implement change management plans to ensure that communication, engagement and business readiness activities are completed to encompass organisation impacts and training for Metro Tunnel.

Please note this role is a short term role until November 2025.

Key Responsibilities

  • Develop training strategies and plans for our frontline staff to prepare for Trial Operations
  • You'll lead the design, development and delivery of competency management systems
  • Engage with stakeholders across the business to ensure alignment with change strategies across the wider business and project
  • Support the end to end change process including the review and assessment of change activities
  • You'll manage the organisation impacts to ensure alignment in job requirements, systems, development of training strategies and materials

Qualifications

Change Management and training / assessment qualifications and / or certification / accreditationTertiary qualifications / experience in Business Management, Public Relations, Human Centred DesignHave experience applying the PROSCI ADKAR modelStrong experience in leading the design and development of blended learning programs (technical / non-technical)Experience with Business Process re-engineering concepts and methodologiesCommunicate with influence with a range of different stakeholders across a multi-disciplinary business to support change initiativesAbility to lead continuous improvement systems and processes

Next Steps

If this role resonates with your values, experience, and career growth, then please apply before the due date and be part of Melbourne's growing rail network

Please note applications for this role will close on Thursday 14th August 2025.

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Education, Strategy / Planning, and Writing / Editing

Industries

Truck Transportation

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