Project Sales/ Service Administrator

2 weeks ago


Melbourne, Victoria, Australia FAAC Technologies Full time

Join to apply for the Project Sales/ Service Administrator role at FAAC Technologies

1 week ago Be among the first 25 applicants

Join to apply for the Project Sales/ Service Administrator role at FAAC Technologies

We're hiring: Service Administrator & Project Sales Administrator

Join a Growing Team That Delivers Real Solutions

We are looking for

We're hiring: Service Administrator & Project Sales Administrator

Join a Growing Team That Delivers Real Solutions

We are looking for two motivated and detail-driven professionals to join our high-performing team:

Service Administrator — Own and streamline our national maintenance service delivery.

Project Sales Administrator — Keep projects moving with precise, proactive administration and customer support.

Whether your strengths lie in scheduling and service logistics or project coordination and sales support, we have a role that plays to your abilities and offers you space to grow.

Position 1: Service Administrator

As our Service Administrator you'll be the engine behind our national service operations — coordinating reactive and planned maintenance jobs to ensure we meet customer expectations and keep systems running smoothly.

What You'll Be Doing

  • Schedule, assigns and monitor technician and subcontractor jobs via serviceM8
  • Liaise with customers, internal teams and service partners to ensure smooth delivery
  • Track job progress and ensure service documentation is uploaded for invoicing
  • Quote additional works identified during service jobs
  • Support post-project service handovers and maintain high levels of customer engagement

Ideal Background
  • Experience in service coordination, facilities management or field operations
  • High attention to detail, great communicator and strong organisation skills
  • Confident working across systems like MS Office, SAP and ServiceM8
  • Ability to remain calm under pressure and juggle competing priorities

Position 2: Project Sales Administrator

As a Project Sales Administrator, you'll manage the full administrative lifecycle of our Access Solutions Projects - from managing client documentation to delivery logistics and customer support.

What You'll Be Doing
  • Set up new projects: enter data, verify documents, create client files and maintain project tracking systems (e.g. Harmony, Monday.com)
  • Coordinate with technicians and subcontractors and schedule installations
  • Prepare purchase orders, manage customer and subcontractor documentation (SWMNS, JSEAs. Etc.)
  • Maintain customer portals, ensure compliance and support Business Development Managers and project leads throughout the project lifecycle
  • Assist in stock control and support ERP implementation activities

Ideal Background
  • Experience in Project Administration, sales support, or construction services
  • Highly organised and confident working across multiple platforms and departments
  • Can handle customer inquiries professionally and adapt quickly to changing priorities
  • SAP experience will be highly regarded

Who You Are (for Both Roles)
  • A Strong Communicator with a professional, positive attitude
  • Able to work independently but thrive in a collaborative environment
  • Comfortable using technology and learning new systems
  • Focused on the customer experience, accuracy and timely delivery

Why Join Us?
  • Work in a forward thinking company with Global reach
  • Be part of a collaborative, supportive team with room to grow
  • Exposure to diverse projects and clients across Australia
  • Competitive salary and opportunities for development

Sound like that something that interests you?

Please click the "Apply" button to submit your application.

Our vision is to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.

Our mission is to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, environment and ethical standards.

Our values are centre around: People, Ethics, Aspirations and Strategies.

Explore more at: www.faactechnologies.com/en/Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesAppliances, Electrical, and Electronics Manufacturing

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