ARDM Team Supervisor

2 weeks ago

Canberra, ACT, Australia ClearCompany Full time

Who we are

Financial Operations Branch provides shared services for the department including corporate services such as travel, credit cards, procurement, grants policy, advice and reporting, payroll services, accounts receivable, debt management, and accounts payable. The branch also provides project management and oversight for critical projects within the division.

The Accounts Receivable and Debt Management (ARDM) Section handles functions including:

  • The department's debt management and recovery processes.
  • Engaging with internal programs for withdrawal of service, registration suspension/revocation notifications.
  • Communication and action on administration and liquidation notifications.
  • Accounts receivable and payment processing.
  • Client invoicing and uploads from external billing systems.
  • High volume transaction processing and account reconciliations.
  • Liaising with stakeholders.
  • Handling client billing inquiries and complaints on the AR helpline.

The key duties of the position include

The Job

The Accounts Receivable and Debt Team Supervisor undertakes the following duties:

  • Managing relationships and negotiating with clients on complex debt management matters to collect outstanding debts.
  • Resolving escalated client issues and referring them to appropriate internal program areas when necessary.
  • Establishing and maintaining productive relationships with internal and external stakeholders.
  • Undertaking general ledger and client account reconciliations, including investigating unallocated payments and seeking to apply and reconcile funds.
  • Preparing high-quality correspondence and reports for clients, stakeholders, and management related to accounts receivable and debt management activities.
  • Providing daily support to the team, including training and guiding new starters.
  • Assisting and supporting the section's management team.
  • Monitoring and updating working procedures.
  • Contributing to projects and system improvements affecting team operations.
  • Performing administrative tasks to support section activities as required.
#J-18808-Ljbffr

  • ARDM Team Supervisor

    3 weeks ago

    Canberra, ACT, Australia ClearCompany Full time

    Who we areFinancial Operations Branch provides shared services for the department including corporate services such as travel, credit cards, procurement, grants policy, advice and reporting, payroll services, accounts receivable, debt management, and accounts payable. The branch also provides project management and oversight for critical projects within the...

  • ARDM Team Supervisor

    2 weeks ago

    Canberra, ACT, Australia ClearCompany Full time

    Who we areFinancial Operations Branch provides shared services for the department including corporate services such as travel, credit cards, procurement, grants policy, advice and reporting, payroll services, accounts receivable, debt management, and accounts payable. The branch also provides project management and oversight for critical projects within the...

  • Financial Operations Manager

    2 days ago

    Canberra, ACT, Australia beBeeDebt Full time $80,000 - $125,000

    Job Title: ARDM Team SupervisorThe ARDM Section handles debt management, accounts receivable, and payment processing. As an ARDM Team Supervisor, you will manage complex debt matters and negotiate with clients to collect outstanding debts.This position involves resolving escalated client issues and referring them to internal program areas. You will establish...

  • Project Supervisor

    1 day ago

    Canberra, ACT, Australia beBeeSupervisor Full time $90,000 - $120,000

    Project Supervisor OpportunityJoin a High-Impact NBN Project Team in Canberra. We are seeking experienced Site Supervisors to lead multi-disciplinary trade crews on a major 3–4 year NBN upgrade project.Key Responsibilities:Coordinate site walkouts, planning, and scoping to ensure efficient construction aligned with plans and schedules.Lead subcontractors...

  • Learning Supervisor

    21 hours ago

    Canberra, ACT, Australia Council Of Australasian Museum Directors Full time

    Museum of Australian Democracy - Old Parliament House$84,229 to $91,808Employment statusSpecified Term for 12 monthsLocationParkes ACTContact nameContact emailThe Learning Supervisor position plays a key role in the support of development and delivery of highly successful onsite, online and outreach learning programs by a high performing team of presenters...

  • Site Supervisor

    2 weeks ago

    Canberra, ACT, Australia ClearCompany Full time

    Site Supervisor - Concrete The Opportunity We're seeking a motivated and organised Site Supervisor to manage day-to-day site operations across multiple commercial projects in the Sydney CBD, with project values ranging from $100 K to $4 M.This is a hands-on leadership role where you'll be responsible for supervising trades, coordinating site logistics,...

  • Site Supervisor

    3 weeks ago

    Canberra, ACT, Australia ClearCompany Full time

    Site Supervisor - ConcreteThe OpportunityWe're seeking a motivated and organised Site Supervisor to manage day-to-day site operations across multiple commercial projects in the Sydney CBD, with project values ranging from $100K to $4M.This is a hands-on leadership role where you'll be responsible for supervising trades, coordinating site logistics, managing...

  • Site Supervisor

    3 weeks ago

    Canberra, ACT, Australia ClearCompany Full time

    Site Supervisor - ConcreteThe OpportunityWe're seeking a motivated and organised Site Supervisor to manage day-to-day site operations across multiple commercial projects in the Sydney CBD, with project values ranging from $100K to $4M.This is a hands-on leadership role where you'll be responsible for supervising trades, coordinating site logistics, managing...

  • Site Supervisor

    2 weeks ago

    Canberra, ACT, Australia ClearCompany Full time

    Site Supervisor - ConcreteThe OpportunityWe're seeking a motivated and organised Site Supervisor to manage day-to-day site operations across multiple commercial projects in the Sydney CBD, with project values ranging from $100K to $4M.This is a hands-on leadership role where you'll be responsible for supervising trades, coordinating site logistics, managing...

  • Assistant House Supervisor

    4 weeks ago

    Canberra, ACT, Australia MacKillop Family Services Pty Full time

    Support the day to day leadership of a therapeutic care homeHelp guide a consistent and trauma informed care teamBe part of a double staffed program making a real difference to young peopleAbout the RoleAs an Assistant House Supervisor in our Out of Home Residential Care program, you will work alongside the House Supervisor to support the daily operations...