eCommerce Coordinator

2 weeks ago

City of Monash, Australia Peacock Bros. Full time

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This range is provided by Peacock Bros.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$75,000.00/yr - A$82,000.00/yr

About the Group

The Peacock Group is a dynamic collective of family-owned, industry-leading companies, including Peacock Bros., insignia, and AMR Hewitts. Together, these brands provide cutting-edge solutions in labelling, data capture, coding and marking, product identification, and printed packaging solutions. With a shared dedication to our values of Innovation, Expertise and Efficiency, the Peacock Group seamlessly blends family values with decades of industry experience to deliver exceptional service and products, that meet the evolving needs of their clients.

About Peacock Bros.

Peacock Bros. have provided market-leading supply chain solutions for over 130 years. Even after more than a century, we are still at the forefront of innovation and take a collaborative, team-based approach to deliver solutions for a range of industries throughout Australia and New Zealand. We are one of ANZ region's largest manufacturers and suppliers of high-quality printed labels, tags and packaging solutions and are the leading provider of identification, tracking and mobility solutions in the supply chain.

The Opportunity

Reporting to the Chief Marketing Officer, the eCommerce Coordinator will support, develop and administer Peacocks' online eCommerce business in line with the Company's digital online strategy across all websites. The position will work closely with the wider Marketing Team and ensure that all online activities are aligned with the Groups marketing strategy, positioning and messaging across all brands.

We are seeking an energetic and experienced eCommerce Coordinator with an exceptional understanding of the digital marketplace. The eCommerce Coordinator will work closely with cross-functional teams, manage and monitor online sales, and implement online marketing campaigns.

This is a 12 month contract role with the possibility of extending / permanent placement.

Key Responsibilities

  1. Execute the e-commerce commercial strategy in collaboration with the Marketing, Sales, Customer Service and Management teams.
  2. Responsible for supporting daily e-commerce operations including online sales order processing, tracking of stock levels for online products, order return and exchange processing.
  3. Execute the optimisation, review, and creation of content on the e-commerce to enhance the shopping experience.
  4. Regular and ongoing maintenance of all products displayed on the e-commerce website; pricing, descriptions and images.
  5. Execute and optimise digital marketing campaigns and promotions, with a focus on driving traffic, leads, engagement, and conversions.
  6. Work on and provide scope to improve the digital presentation of the brand, website sales conversion and omni-channel user experience.
  7. Analyse website traffic and user engagement metrics, and suggest strategies to boost web presence and customer engagement.
  8. Monitor key metrics (sales, stock, traffic, returns) of overall e-commerce activity and campaign to optimise and increase conversion.

About You:

The successful applicant will have:

  1. 1-2 years experience in a similar role (required)
  2. Experience using eCommerce platforms (Magento, Shopify, or similar)
  3. Strong grasp of digital channels (email, social media, SEO, paid ad).
  4. Further education in a relevant field (preferred).

If you're an excellent communicator, able to deliver outstanding customer service, and take a proactive approach to your work, this role is for you.

What's the perks?

  1. 17.5% annual leave loading.
  2. On-site parking.
  3. Flexible work opportunities.
  4. Novated lease offerings.
  5. Strong work-life balance.

To be considered for this position, please ensure you include a covering letter and resume in your application.

Peacock Bros is an equal opportunity employer. This means applicants will be assessed on skill and merit and will be selected based on their suitability for the role. We aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals.

Applicants must be over 18 years of age. We may request proof of identity to confirm you are over 18.

Only shortlisted candidates will be notified.

Seniority level

Not Applicable

Employment type

Contract

Job function

Marketing and Product Management

Industries

Transportation, Logistics, Supply Chain and Storage, Manufacturing, and Marketing Services

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