Cloud Engineer Cloud Ops

Our Company

At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You'll Do

• Manage and Optimize Cloud Infrastructure, Oversee the deployment, management, and scaling of AWS cloud infrastructure to support a robust data platform.
• Implement and maintain monitoring solutions to ensure optimal performance, availability, and reliability of cloud-hosted services.
• Develop and maintain automation scripts using tools like Terraform, CloudFormation, and Ansible to streamline operations and reduce manual intervention.
• Lead the response to operational incidents, perform root cause analysis, and implement corrective actions to prevent recurrence.
• Ensure the cloud environment adheres to security best practices and compliance requirements, including regular audits and vulnerability assessments.
• Work closely with development, data engineering, and security teams to integrate new features and improvements into the cloud infrastructure.
• Monitor and optimize cloud spending, implementing cost-saving measures without compromising performance or reliability.
• Maintain comprehensive documentation of the cloud architecture, processes, and procedures.
• Plan and execute backup, archive, and recovery procedures for cloud-based data platform.

Who You'll Work With

• Our Cloud Operations team is a global force, managing end-to-end cloud infrastructure across major CSPs. We work in a 24x7 environment, ensuring availability, data protection, and timely upgrades. Collaborating with product development and IT and Architecture teams, we're passionate about excellence and stay ahead of the curve in this ever-evolving cloud landscape. If you're ready to shape the future of cloud operations, come be part of our dynamic team
• At the heart of our team lies a commitment to reliability and innovation. We thrive on challenges, adapt swiftly to change. Whether it's optimizing resource allocation or troubleshooting complex incidents, we're in it together.
• The position will report to Delivery Manager, Cloud Operations.

What Makes You a Qualified Candidate

• Bachelor's degree in Engineering, IT, or a related field
• Minimum of 2 years of experience in cloud operations, with a strong focus on AWS services
• Proficiency in AWS services such as EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, and more
• Hands-on experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, and configuration management tools like Ansible or Chef
• Strong scripting skills in languages such as Python, Shell, or PowerShell
• Experience with monitoring tools like Prometheus, Grafana, ELK Stack, or AWS CloudWatch
• Understanding of cloud security principles, including IAM policies, security groups, and encryption
• Excellent troubleshooting skills and the ability to perform root cause analysis
• Certified Solutions Architect/Sysops Associate, AWS Certified DevOps Engineer, or similar certifications are highly desirable
• Experience with Datadog for monitoring and performance optimization will be a significant advantage
• Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
  • Good understanding of ITIL (certification will be an advantage)
  • Hands-on with an industry standard ITIL tool (ServiceNow experience preferred)
  • Flexibility and Willingness to work in a 24x7 environment and adapt to shift schedules as per the roster

What You'll Bring

• A proactive approach to identifying and implementing improvements in cloud operations.
• Strong interpersonal skills to work effectively with cross-functional teams.
• Meticulous attention to detail to ensure the reliability and security of the cloud infrastructure.
• Ability to adapt to rapidly changing environments and new technologies.
• A commitment to delivering high-quality solutions that meet the needs of internal and external stakeholders.
• A passion for staying up-to-date with the latest trends and advancements in cloud technology.
• Extensive experience in managing and optimizing large and complex AWS environments, including EC2, S3, RDS, and VPC configurations.
• Proficiency in Linux system administration, including installation, configuration, and maintenance of Linux servers.
• Expertise in managing patching and upgrades of Linux-hosted applications to ensure security and performance
• Teradata VantageCloud knowledge or experience (will be an advantage)

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