
Group Casual Sales Team Member
4 days ago
- Group Casual Sales Team Member Carindale Qld j...
Posted 9 days ago
Job DescriptionLocation: rcherfield, QLD, 4108
Full-Time: Immediate startbr>Job Title: Customer Service Manager
Salary range: $76,515 - $78,000 depending on skill level and work experience + superannuation.
Job Closure date: 30 days
About the Role:
We are seeking an experienced and dynamic Customer Service Manager to lead and elevate our client's customer service operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment. You will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise. You will lead a team dedicated to providing exceptional service to a knowledgeable B2B clientele, requiring a blend of people leadership, process improvement, and a deep understanding of customer needs in a technical industry.
Key Duties & Responsibilities
Team Leadership & Development:
• Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance, continuous improvement, and technical knowledge sharing.< r>
• Manage the full employee lifecycle for your team, including recruitment, onboarding, training, performance reviews, and professional development plans.< r>
• Provide daily direction, constructive feedback, and coaching to ensure your team is equipped to handle complex technical inquiries and provide accurate, expert advice.< r>Customer Service Strategy & Process Improvement:
• Develop, implement, and regularly review customer service policies, programs, and procedures to enhance the entire customer experience and ensure alignment with company goals.< r>
• Analyse key performance metrics to drive operational efficiency within the customer service centre, implementing solutions to improve call handling times, first-contact resolution, and overall service quality.< r>
• Liaise closely with the technical, sales, and warehouse teams to streamline workflows, resolve escalated issues, and ensure a seamless, unified response to customer expectations.< r>Technical Customer Relations & After-Sales Support:
• Plan and implement robust after-sales service initiatives to proactively follow up on customer satisfaction, ensure the performance of supplied parts, and gather vital feedback.< r>
• Act as a key point of contact for escalated customer issues, utilising your problem-solving skills and technical understanding to achieve satisfactory resolutions and maintain strong relationships.< r>
• Work collaboratively with service agents and internal organisational units to identify trends in customer feedback, modifying and improving service offerings to better serve the market.< r>
Skills & Experience Required
• A minimum of 1+ years of experience in a customer service management or team leadership role, preferably within the automotive, trade, or a related technical industry.< r>
• Proven Bachelor Degree or Equivalent.< r>
• Proven experience in developing and implementing customer service procedures, SLAs, and performance metrics.< r>
• A demonstrated ability to lead, develop, and inspire a team in a fast-paced environment, with a strong focus on coaching and mentorship.< r>
• Exceptional communication and interpersonal skills, with the ability to build rapport with a trade-savvy clientele and liaise effectively with internal technical staff.< r>
• A proactive, problem-solving mindset with a strong focus on continuous improvement and customer satisfaction.< r>
• Solid administrative skills and proficiency with CRM systems and standard office software.< r>
How To Apply:
If you are a strategic leader passionate about driving customer excellence in a technical field, we would love to hear from you. Please click 'Apply Now' to submit your resume and a cover letter outlining your suitability for this role.
Please note that only shortlisted candidates will be contacted. All applications will be treated with the strictest confidentiality.
Burdell, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
Sarina, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
Atherton, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
Cardwell, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
Alligator Creek, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
Agnes Water, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
About the latest Group casual sales team member carindale qld Jobsin Queensland
Set Email Alert:
Job title
Location
Customer Service Reviewer Mount Isa QLDMount Isa, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
Charters Towers, Queensland The Realise Group
Posted 8 days ago
Job DescriptionJoin our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients
#J-18808-Ljbffr
-
Group Casual Sales Team Member
3 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeOnly for registered membersCity of BrisbaneAUD 30,000 - 60,000About Suzanne GraeAt Suzanne Grae, we're committed to making fashion easy for every-body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.As part of The Sussan Group, we're proud to be a Certified B...
-
Group Casual Sales Team Member
2 days ago
Brisbane, Queensland, Australia Buscojobs Full timeGroup Casual Sales Team Member Southport Qld j...Maroochydore, Queensland Advertising Industry CareersPosted todayJob DescriptionWho are we?Southern Cross Austereo is Australia's leading media entertainment company, and represents Channel 10 from our office based in Sunshine Coast. Our mission is to Entertain, Inform & Inspire all Australians Anytime....
-
Sales Team Member
3 days ago
Brisbane, Queensland, Australia The Good Guys Full timeJoin to apply for the Sales Team Member role at The Good Guys2 weeks ago Be among the first 25 applicantsJoin to apply for the Sales Team Member role at The Good GuysGet AI-powered advice on this job and more exclusive features.Company DescriptionAt The Good Guys, we're here to help families live better for less.Since 1952, we've been delighting customers...
-
Casual Team Member
2 weeks ago
Brisbane, Queensland, Australia Cotton On Group Full timeBe Who You Are. Love What You Do.We're an Aussie brand with our feet on the ground and our heart in our people.We are offering an opportunity to work at our new Supre Indooroopilly Store, recognized as one of the world's best workplaces.Benefits50% off Cotton On Group Brands including Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, and...
-
Sales Team Member
3 days ago
Brisbane, Queensland, Australia The Good Guys Full timeJoin to apply for the Sales Team Member role at The Good Guys2 weeks ago Be among the first 25 applicantsJoin to apply for the Sales Team Member role at The Good GuysGet AI-powered advice on this job and more exclusive features.Company DescriptionAt The Good Guys, we're here to help families live better for less.Since 1952, we've been delighting customers...
-
Liquor Team Member
3 days ago
Brisbane, Queensland, Australia Endeavour Group Full timeJoin to apply for the Liquor Team Member - BWS Aspley Hypermarket role at Endeavour Group4 days ago Be among the first 25 applicantsJoin to apply for the Liquor Team Member - BWS Aspley Hypermarket role at Endeavour GroupGet AI-powered advice on this job and more exclusive features.Liquor Team Member | BWS | Passionate About PeopleLeave your mark as a BWS...
-
Team Member
3 weeks ago
Brisbane, Queensland, Australia Spotlight Group Full time3 days ago Be among the first 25 applicantsSpotlight has grown to become the largest fabric, craft, party and home decorating superstores. Starting as a single dress fabric stall at Queen Victoria Market, we have now grown to over 130 stores across Australasia. Our culture is all about our people, get ready to start your career at Australia's leading...
-
Stocktake Casual Team Member
21 minutes ago
Brisbane, Queensland, Australia Spotlight Retail Group Full timeOverviewWe offer a vast array of jobs and career opportunities that are as diverse and exciting as the products we sell. Whether you're looking for a role that aligns with your skills and interests or you're open to exploring new challenges, you'll find a variety of options to choose from. Use the search options below to discover roles tailored to your...
-
Review - Seasonal Casual Team Members
22 hours ago
Brisbane, Queensland, Australia Brand Collective Full timeOverviewJoin to apply for the Review - Seasonal Casual Team Members role at Brand Collective. Seasonal Casual Team Members - Review | September 2025 to February 2026.Founded in 1985, Review is an Australian fashion brand famous for playful colour, vintage-inspired details, flattering cuts, quality fabrications and a modern sophistication that help her to...
-
Review - Seasonal Casual Team Members
24 hours ago
Brisbane, Queensland, Australia Brand Collective Full timeOverview Join to apply for the Review - Seasonal Casual Team Members role at Brand Collective. Seasonal Casual Team Members - Review | September 2025 to February 2026. Founded in 1985, Review is an Australian fashion brand famous for playful colour, vintage-inspired details, flattering cuts, quality fabrications and a modern sophistication that help...