Customer Banking Specialist
2 weeks ago
- Thorough training program to kickstart your banking career
- Access to extensive employee benefits & discounts
- Be part of a collaborative and high-performing culture
- Thorough training program to kickstart your banking career
- Access to extensive employee benefits & discounts
- Be part of a collaborative and high-performing culture
- Monday, Tuesday & Wednesday: 11am-4pm
- Access to extensive employee benefits & discounts
- Thorough training program to kickstart your banking career
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.
See yourself in our team
As the Customer Banking Specialist in our Rhodes Branch you'll:
- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Support customers with enquiries, maintenance on accounts and process applications for credit products
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Educate and demonstrate of our in-branch technology and digital banking options to customers
- Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
- Educate and demonstrate of our in-branch technology and digital banking options to customers
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Support customers with enquiries, maintenance on accounts and process applications for credit products
- Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in retail environment that's busy and commercially driven
- A genuine interest in building a career with CommBank
- Ability to work in retail environment that's busy and commercially driven
- The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Excellent communication skills & the ability to articulate financial terms in a clear way
If this role matches your experience and career goals, apply today
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 21/08/2025
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