Head of Quality, Risk and Compliance

3 weeks ago

Adelaide, South Australia at Full time

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See Differently supports people in South Australia who are blind or have a vision impairment to gain new skills, be engaged in life, and grow confidence at home, work, and in their communities. See Differently provides a range of community-based services including assistance with employment, a manufacturing and packaging division and is the leading provider of guide and assistance dogs in South Australia.

The Opportunity

Be a catalyst for quality, risk and compliance excellence at See Differently – Royal Society for the Blind.

We're seeking a passionate and strategic leader to join our team as Head of Quality, Risk & Compliance (QRC). Reporting directly to the Executive Director and working closely with our Board Audit & Risk Committee, this role is central to embedding a culture of continuous improvement, service excellence, and proactive risk management across the organisation.

Your Responsibilities:

  • Champion organisational compliance across NDIS, Aged Care, Assistive Technology, Guide Dogs, Manufacturing, and Corporate services
  • Lead the implementation of our Risk Management Framework and internal Quality Management System (QMS).
  • Oversee incident, complaint, audit, and accreditation processes.
  • Advise executive leaders on emerging risks, governance obligations, and compliance strategies.
  • Engage with regulators and funders to ensure high standards of service quality and safety.
  • Foster a culture of risk awareness, transparency, and accountability.
Your Skills and Expertise
  • Relevant tertiary qualifications in Risk, Quality, Governance, Law, or Health.
  • Extensive senior experience in compliance, quality, or risk roles within regulated sectors.
  • Strong working knowledge of frameworks such as NDIS Practice Standards, Aged Care Quality Standards, HACCP, ISO9001, and relevant legislation.
  • Excellent communication and leadership skills with the ability to influence senior stakeholders and promote cultural change.
  • Exposure to both health and manufacturing/packaging environments.
  • Experience in policy development, systems implementation, and Board-level reporting.
What We Can Offer You

At See Differently, we're committed to making a positive impact on the lives of people with blindness or vision impairment. You'll be part of a team that values collaboration, innovation, and service excellence.

  • Attractive remuneration. Salary package up to $15,900 per annum to increase your take home pay plus $2,650 per annum for meals and entertainment (accommodation)
  • Exciting, varied work
  • Novated lease and car package options
  • Ongoing Professional Development
  • EAP
  • Staff conferences and events
  • A supportive, collaborative team environment
  • Flexible work arrangements – talk to us about your preferences

As an organisation, we are committed to protecting children, young people and vulnerable adults and people with disability. All staff are required to work within our Code of Conduct, the NDIS Code of Conduct and undergo relevant pre-employment checks.

If you're driven by purpose, integrity and a commitment to excellence, we'd love to hear from you.

Note: This description intentionally excludes boilerplate and duplicated material about unrelated roles and sources.


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