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AIML Data Operations

1 month ago


Melbourne, Victoria, Australia Apple Inc. Full time
AIML Data Operations - Senior Annotation Analyst (AU English)

Melbourne, Victoria, Australia Machine Learning and AI

Description

As part of the Annotation team, you'll play a central role in enhancing the user experience and team collaboration. As a Senior Annotation Analyst, you'll use your language and cultural expertise, along with your analytical skills, to evaluate Apple products, features, and annotated data against established guidelines. In addition to achieving your productions goals, you will provide quality feedback and input, procedural and tools guidance to Annotation Analysts. You will be an expert resource on Australian English comprehension and cultural understanding, providing coaching to team members to increase quality and production results for the organization, in addition to using your analytics skills to track, evaluate and report trends. You will apply your locale-specific knowledge to support other high priority and business critical needs.You'll provide feedback for improvements to existing tooling that can increase annotation throughput and quality. Your flexibility and your ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products, services, and Apple Intelligence features, to continually make improvements.

Minimum Qualifications
  • Proven expertise in the Australian English dialect with excellent comprehension, grammar, vocabulary, spelling and understanding of colloquial expressions unique to Australia
  • In depth knowledge of the regions and cultural variations where Australian English is spoken
  • Cultural knowledge across domains such as science, history, sports, geography, lifestyle, trends and popular culture in Australia
  • Excellent English reading, comprehension and writing skills
  • Excellent active listening skills with the ability to understand verbal nuances
  • Knowledge of Machine Learning data annotation processes, related tools and software
  • Ability to analyze and provide accurate reporting, including error trends and root cause analysis
  • Experience in devising business processes and best practice solutions to increase efficiencies
  • Proven expertise navigating systems and tools, regularly sharing best practices with team members
  • Demonstrates integrity and focuses on customer privacy
  • Experience with changing work-flows and responsibilities
  • Passion for coaching and mentoring
  • Bachelors degree or equivalent work experience required
Preferred Qualifications
  • Experience working with language data (e.g. research, analysis, translation, review)
  • Aptitude for acquiring advanced technical skills, an eagerness to learn and take on new challenges
  • Proven attention to detail and critical thinking skills in evaluation of Apple Intelligence features' language usage and dialect
  • Data analytics experience is highly desirable
  • Ability to effectively tailor communication and style to differing audiences with excellent presentation skills and experience developing Keynote content
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