assistant venue manager

3 weeks ago

Geelong, Victoria, Australia Black Rhino Group Full time

St Lords Hotel, Geelong

Reporting directly to the Venue Manager, you will have the opportunity to shape a dynamic culture for the venue and its team in line with strategic plans. Your input will be sought in identifying areas for development. You will be responsible for driving the performance of the venue in conjunction with the Management team through implementing plans in line with the business objectives.

Permanent full-time role providing stability – rotating shifts to support work-life balance.

Enjoy a great work culture, surrounded by pragmatic, experienced, and down-to-earth people.

Free onsite parking.

We encourage personal growth and believe in development planning.

Complimentary staff meals.

Key responsibilities:

  • Hands-on leadership and accountability of the team, including supervision and evaluation of performances.
  • Creating and maintaining an atmosphere where customer service standards can thrive.
  • Driving sales to meet targets and budgets.
  • Controlling operational costs.
  • Ensuring compliance with regulatory and company standards.
  • Participating in and contributing to group management, marketing, and finance projects.

To be successful in this role, you will have:

  • Experience in hospitality management.
  • A strong understanding of the hotel industry, customer service standards, and how to exceed them.
  • Professional management and presentation skills.
  • Roster availability aligned with business needs.
  • Leadership qualities, leading by example.
  • Correct certificates and licenses.

About St Lords Hotel

St Lords is known for its bistro, beer garden, gaming, and functions. We are the place to be before and after footy games, just a 5-minute walk from the GMHBA stadium.

Our venue is open from 10 am to 4 am, Monday through Sunday.

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Your application will include the following questions:

  • How many years' experience do you have as an Assistant Venue Manager?
  • Which of the following statements best describes your right to work in Australia?
  • Do you hold a current Responsible Service of Alcohol (RSA) certificate?

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