Business Analyst

3 weeks ago

Melbourne, Victoria, Australia Shell Energy Australia Full time

Join to apply for the Business Analyst - B2C Operations role at Shell Energy Australia

Overview

At Shell Energy, we're looking for a Business Analyst who's passionate about bridging the gap between business needs and IT solutions. You'll work closely with stakeholders to shape requirements, optimise processes, and deliver insights that drive smarter decisions and continuous improvement. This role is part of the B2C Operations team in Melbourne, within a collaborative, innovative, and supportive environment.

Responsibilities
  • Partner with stakeholders to gather, analyse, and translate business requirements into clear technical solutions.
  • Support delivery teams by preparing work plans, roadmaps, and documentation.
  • Facilitate requirements workshops and Agile ceremonies, ensuring alignment across stakeholders.
  • Drive data analysis and insights to support decision-making and process improvements.
  • Contribute to change management activities, assessing impacts and supporting adoption.
  • Identify and recommend opportunities for continuous improvement and innovation.
Qualifications
  • Experience as a Business Analyst in digital, IT, or transformation projects, with the ability to turn business needs into practical solutions.
  • Solid understanding of requirements gathering, stakeholder engagement, and Agile ways of working.
  • Confidence working with data and technology (knowledge of tools like AWS, Azure, or BI/reporting platforms is a plus).
  • Strong communication skills with a collaborative, people-first approach to problem solving.
  • A growth mindset – adaptable, curious, and open to learning new tools and approaches.
Why join our team

Every day, our people bring deep expertise, true innovation and investment to help our customers - and the world - reduce their environmental footprint. You can be part of that change.

  • Purpose that you can see. You'll have the best shot at energising a better future, one customer at a time.
  • Work that's interesting, innovative and high impact. We hope you'll love the challenge and opportunity to achieve - for our customers and for you.
  • People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and supports connection and collaboration.

Benefits include:

  • Competitive remuneration packages, including an attractive incentivised bonus program.
  • Generous paid parental leave options that give team members more time to enjoy what matters most.
  • Flexible working arrangements, with modern workplaces and technologies that support new, hybrid ways of working.
  • An Employee Assistance Program for you and your family when you need it.

Visit our careers site to find out more and read the stories of our incredible people.

Join us. Together, we can make the difference count.

Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.

Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology and Analyst
  • Industries: Utilities, IT Services and IT Consulting, and Data Infrastructure and Analytics

Location: Melbourne, Victoria, Australia

Read the stories of our incredible people and apply on our careers site.


#J-18808-Ljbffr

  • Change Analyst

    1 week ago

    Melbourne, Victoria, Australia Terra Firma Business Consulting Full time

    Join to apply for the Change Analyst - ServiceNow role at Terra Firma Business Consulting3 days ago Be among the first 25 applicantsJoin to apply for the Change Analyst - ServiceNow role at Terra Firma Business ConsultingAbout UsTerra Firma is a highly respected Australian business and technology consulting firm with a 25+ year history of successfully...

  • Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Hitech Asia Pacific Full time

    Long-term stability – 12-month contract with two 12-month extensions.Flexibility – Hybrid work options across Canberra, Brisbane, Melbourne or Perth.Impactful work – Contribute to a high-profile federal program driving ICT transformation. We are seeking an experienced Business Analyst to join a high-profile program of work within a large Federal...

  • Business Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Hitech Group Full time

    Long-term stability – 12-month contract with two 12-month extensions.Flexibility – Hybrid work options across Canberra, Brisbane, Melbourne or Perth.Impactful work – Contribute to a high-profile federal program driving ICT transformation.We are seeking an experienced Business Analyst to join a high-profile program of work within a large Federal...

  • Change Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Terra Firma Business Consulting Full time

    Join to apply for the Change Analyst - ServiceNow role at Terra Firma Business Consulting3 days ago Be among the first 25 applicantsJoin to apply for the Change Analyst - ServiceNow role at Terra Firma Business ConsultingAbout UsTerra Firma is a highly respected Australian business and technology consulting firm with a 25+ year history of successfully...

  • Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Information & Communication Technology | BusinessSystems Analysts Full time

    Milestone IT is partnering with a valued client who is seeking an experienced Business Analyst with proven expertise in UKG Pro Workforce Management systems.This role offers the chance to work across a major workforce transformation initiative, helping to bridge the gap between business needs and technical delivery.Key Responsibilities:Work with stakeholders...

  • Business Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Level Up Full time

    Business Analyst - SAP SuccessFactor Payroll SystemBusiness Analyst - SAP SuccessFactor Payroll SystemBusiness Analyst - SAP SuccessFactors Payroll SystemOur client is embarking on a Financial Transformation project including the analysis, review and consolidation of multiple international payroll providers.We are looking for a Business Analyst to engage...

  • business analyst

    2 weeks ago

    Melbourne, Victoria, Australia Randstad Full time

    Role - Business Analyst (Deployment)Employment type - Contract (12-months)Location - Full remoteSummary:Seeking two Deployment Analysts to support the rollout of a new SAP PLM platform in Australia. This role involves assisting Subject Matter Experts (SMEs) in Product Development, Packaging, and Marketing as they transition from an Oracle-based system.The...

  • Business Analyst

    4 weeks ago

    Melbourne, Victoria, Australia Lochard Energy Full time

    Join to apply for the Business Analyst role at Lochard EnergyJoin to apply for the Business Analyst role at Lochard EnergyDirect message the job poster from Lochard Energy At Kaboose we are harnessing neurodivergent talent to foster a thriving, inclusive workforce and drive business successJob DescriptionAs aBusiness Analyst, you'll play a key role in...

  • Business Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Evolve Corporate Transformation Full time

    OverviewJoin to apply for the Business Analyst - Integration role at Evolve Corporate Transformation.This Superannuation client has its members' interests at the forefront of every decision.This opportunity will have you join a 'Member Outcomes' program of work.It is a multi-year transformative plan that will drive fundamental changes to how risk is managed...

  • Business Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Dye & Durham Full time

    Business Analyst (12-month FTC)Department:Financial SolutionsEmployment Type:ContractLocation:MelbourneDescriptionAre you passionate about turning data into actionable insights that drive better business outcomes?We are seeking a Business Analyst to modernise and optimise our operational and client reporting capabilities.This is a key role that will support...