Voice Engineer Avaya

1 week ago


Sydney, New South Wales, Australia Zone IT Solutions Full time

We are hiring a Voice Engineer with expertise in Avaya systems.

You will be responsible for designing, implementing, and managing Avaya-based voice communication systems within our organization.

Key Responsibilities:

  1. Design, configure, and deploy Avaya Aura Communication Manager and Avaya Aura Session Manager
  2. Manage and troubleshoot Avaya voice network issues and outages
  3. Collaborate with cross-functional teams to gather requirements and provide technical solutions
  4. Perform system upgrades and migrations on Avaya platforms
  5. Maintain documentation and diagrams of Avaya voice network infrastructure

Key Requirements:

  1. Proven experience as a Voice Engineer with expertise in Avaya systems
  2. Extensive knowledge of Avaya Aura Communication Manager, Avaya Aura Session Manager, and other Avaya products
  3. Strong understanding of VoIP protocols and SIP trunking
  4. Experience in network troubleshooting and performance tuning
  5. Excellent communication and teamwork skills
  6. Relevant certifications in Avaya platforms (e.g., Avaya ACSS) is preferred

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

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