Administration Assistant
2 weeks ago
Salary: $65,000 - $70,000 per annum + Superannuation
Reference ID:
Contact: Alece OharaEmail: aleceohara@westrecruitment.com.auCall: 0483 945 775West Sector: Business SupportJob SummaryJob DescriptionAbout your new employer:
Join a highly respected, not-for-profit organisation that is a leader in its industry, dedicated to supporting workers and their well-being. This team-driven workplace values empathy, professionalism, and high-quality service, ensuring clients receive the care and support they need.
About your new role:
As an Administration Assistant, you will be the first point of contact for clients, including injured workers seeking support. Your role will involve:
- Providing empathetic and professional assistance to clients, understanding their injuries and mental health concerns.
- Managing incoming calls, emails, and appointment scheduling.
- Handling data entry and maintaining accurate records in the CRM.
- Assisting with general administration tasks to support the team's operations.
- Collaborating with a small, close-knit team to ensure smooth day-to-day functioning.
About you:
To excel in this role, you will have:
- Strong attention to detail and excellent organizational skills.
- Exceptional communication skills with the ability to show empathy while gathering essential information.
- A team-oriented mindset, thriving in a supportive and collaborative environment.
- The ability to quickly learn new processes, software, and CRM systems.
- A professional and compassionate approach when dealing with clients.
What's in it for you:
• Monday to Friday, 8:30 AM – 4:30 PM schedule – enjoy a great work-life balance.
• Rostered days off & picnic days – additional time to rest and recharge.
• Supportive and collaborative team – work in an environment where you feel valued.
• Member of a union – ensuring fair treatment and workplace benefits.
• Industry leader with a strong reputation – be part of a well-respected organisation making a difference.
• Recognised as a Not-for-Profit – contributing to meaningful work with purpose.
If you're looking for a role where you can combine administration skills, empathy, and teamwork while making a real impact, apply today.
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