IT Infrastructure Manager

1 day ago


Melbourne, Victoria, Australia ParagonCare Full time
Overview

ParagonCare is Australia's leading provider of medical consumables, pharmaceuticals and equipment, with a growing footprint across the Asia–Pacific region. For over 80 years, we've supported hospitals, aged care, pharmacies, and community patients with essential healthcare products and solutions. We're proud of our role in enabling better healthcare, and we're committed to creating a workplace that values flexibility, collaboration, and innovation.

About the Role

We're now seeking a highly skilled IT Infrastructure Manager to shape and modernise our technology environment. Reporting directly to the CIO, this role combines hands-on technical delivery with strategic leadership, configuring servers, switches, storage, and cloud platforms, while also driving modernisation initiatives, managing vendors, and building resilience into our IT environment.

Responsibilities
  • Oversee the design, implementation, and management of servers, networks, storage, and cloud environments.
  • Lead infrastructure projects such as upgrades, migrations, and optimisation programs.
  • Manage vendor relationships, contracts, and SLAs across infrastructure services.
  • Ensure capacity planning, resilience, and disaster recovery strategies are in place.
  • Monitor and report on system performance, uptime, and risks.
  • Develop and maintain infrastructure-related policies and ensure compliance.
  • Lead, mentor, and build capability within the infrastructure team.
Qualifications
  • 5+ years' experience in IT infrastructure or operations management
Required Skills
  • Strong hands-on expertise with Microsoft technologies, VMware, and cloud platforms (Azure/AWS)
  • Solid background across servers, networks, storage, and virtualisation
  • Proven experience managing vendors, contracts, and SLAs
  • Familiarity with ITIL frameworks and disaster recovery planning
  • Leadership qualities, with the ability to guide a small team and collaborate with senior stakeholders

This is a pivotal role for someone who enjoys being on the tools while also setting direction, ensuring secure, reliable, and scalable platforms that enable ParagonCare's growth and digital transformation.

We offer a hybrid working model, the chance to work closely with senior leadership, and the opportunity to make a real impact in a business with an expanding APAC presence.


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