Service Contract Renewal Specialist
3 weeks ago
Job Title: Service Contract Renewal Specialist - HPM
Job Description:
Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.
Your challenge:
Philips challenges you to utilise your strong knowledge of healthcare in conjunction with your commercial and negotiation experience in this exciting Service Contract Renewal Specialist opportunity based in our North Ryde office. Day-to-day, your role will be extremely diverse and include working with the wider service and sales teams to identify and convert sales opportunities of service contracts and maximize market contract penetration. You will do this while maintaining exceptional customer relationships (over the phone and face-to-face), and becoming an expert in the Philips Service product portfolio. You will be responsible for the negotiation of sales terms, attending customer review meetings, exceeding territory sales budgets, and identifying growth opportunities.
Reporting to the Service Commercial Manager ANZ and working closely with a team of passionate and enthusiastic Account Managers and Service professionals, you will be responsible for selling and servicing Hospital Patient Monitoring systems. More broadly, you will be working as part of the Philips Healthcare team and have daily interactions with internal stakeholders from across the business.
You're the right fit if:
- Bring proven experience working in selling, negotiating, and maximizing value proposition.
- Tertiary qualifications in a business-related field with experience working within the Healthcare Sector would be highly advantageous.
- Prior contract renewal or contract sales experience.
- Strong attention to detail, time management, and ability to thrive in a high volume, deadline-driven environment.
- You have strong skills in Excel including manipulating large amounts of data and use of pivot tables. If you have working knowledge of Salesforce, that would be a bonus.
- Influential interpersonal and sales skills with the ability to build long-term and trusting customer relationships both internally and externally.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.
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