Customer Service Specialist
3 weeks ago
bcookie Used in order to detect spam and improve the website's security. Maximum Storage Duration: 1 year Type: HTTP Cookie
lidc Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Maximum Storage Duration: 1 day Type: HTTP Cookie
wp-wpml_current_language Designates the country code that is calculated based on the user's IP address. Used to determine what language should be used for the visitor. Maximum Storage Duration: Session Type: HTTP Cookie
_tt_enable_cookie Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration: 1 year Type: HTTP Cookie
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Maximum Storage Duration: 3 months Type: HTTP Cookie
lastExternalReferrer Detects how the user reached the website by registering their last URL-address. Maximum Storage Duration: Persistent Type: HTML Local Storage
lastExternalReferrerTime Detects how the user reached the website by registering their last URL-address. Maximum Storage Duration: Persistent Type: HTML Local Storage
topicsLastReferenceTime Collects data on the user across websites - This data is used to make advertisement more relevant. Maximum Storage Duration: Persistent Type: HTML Local Storage
Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.
_ga Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Maximum Storage Duration: 2 years Type: HTTP Cookie
_ga_# Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Maximum Storage Duration: 2 years Type: HTTP Cookie
_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Maximum Storage Duration: 3 months Type: HTTP Cookie
_gcl_ls Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. Maximum Storage Duration: Persistent Type: HTML Local Storage
li_sugr Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Maximum Storage Duration: 3 months Type: HTTP Cookie
privacy_sandbox/topics/registration/ Pending Maximum Storage Duration: Session Type: Pixel Tracker
tt_appInfo Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration: Session Type: HTML Local Storage
tt_pixel_session_index Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration: Session Type: HTML Local Storage
tt_sessionId Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration: Session Type: HTML Local Storage
_ttp[x2] Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration: 1 year Type: HTTP Cookie
Maximum Storage Duration: Persistent Type: HTML Local Storage
phenom-te8/a31.png Pending Maximum Storage Duration: Session Type: Pixel Tracker
ttcsid_CSHNJORC77UAC5GFG2Q0 Pending Maximum Storage Duration: 1 year Type: HTTP Cookie
ttcsid_CTN8VERC77U8UG3MB70G Pending Maximum Storage Duration: 1 year Type: HTTP Cookie
ttcsid_D0JJF0JC77UC6V9L116G Pending Maximum Storage Duration: 1 year Type: HTTP Cookie
Maximum Storage Duration: Persistent Type: HTML Local Storage
List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#]
[#IABV2_TITLE#] [#IABV2_BODY_INTRO#]
[#IABV2_TITLE#] [#IABV2_BODY_INTRO#] [#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#] [#IABV2_BODY_PREFERENCE_INTRO#] [#IABV2_BODY_PURPOSES_INTRO#] [#IABV2_BODY_PURPOSES#] [#IABV2_BODY_FEATURES_INTRO#] [#IABV2_BODY_FEATURES#] [#IABV2_BODY_PARTNERS_INTRO#] [#IABV2_BODY_PARTNERS#]
About Cookies are small text files that can be used by websites to make a user's experience more efficient.
About Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
Do not sell or share my personal information
Make 2025 your best year yet with a career that leverages your outstanding customer service skills. Join Concentrix Services Pty Ltd, a leader in global customer experience solutions, at our Robina delivery centre.
Concentrix Services Pty Ltd is an award-winning global customer experience solutions company, partnering with over 2,000 clients, including 155+ Fortune Global 500 brands. With operations in 70+ countries and the ability to communicate in over 150 languages, we lead in delivering exceptional customer experiences.
We are looking for Customer Service Specialists, to join our vibrant team, at our Robina delivery centre, working with one of Australia's leading superannuation funds.
What we offer:
- Operational Hours: Monday to Friday 7:00AM – 8:00PM
- Training: 4 weeks of comprehensive paid training
- Pay rate: $27.17 + super, penalty rates & incentives
Key Responsibilities:
- First point of contact for customer service and account management
- Ability to understand individual customer needs and deliver a personalised experience
- Support customers through multiple channels. Commencing on our voice line and potentially being upskilled into digital team, moving towards other channels such as web messaging, smart phone apps, social media enquiries and emails
- Work across systems and knowledge base to successfully address customer enquiries
- Maintain strict confidentiality while dealing with personal and sensitive information
Who are you?
You believe quality customer service is paramount when dealing with customers. Whilst contact centre experience is advantageous, exceptional customer service skills are a must
- Able to demonstrateempathyand understanding of customer emotions and situations.
- Tech-savvy and confident using multiple programs & systems
- Passionate about customer service and an excellent communicator
- Eager to meet targets and KPI's.
- Inquisitive and enjoy problem-solving
- Ability to adapt in a fast paced work environment
What's in it for you?
- Permanent employment with career progression
- Exclusive perks and partnership discounts with well-known brands
- Supportive team environment
- Free Parking & Vibrant office in central Robina
- Reward and recognition initiatives
- Free Employee Assistance Program (EAP) for you and your family
- An exciting role in an award-winning workplace
APPLY NOWand embark on a rewarding career journey with us at Concentrix
*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks.
Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2Apply Now
Job Title:
Customer Service SpecialistJob Description
Make a New Career at Concentrix
Make 2025 your best year yet with a career that leverages your outstanding customer service skills. Join Concentrix Services Pty Ltd, a leader in global customer experience solutions, at our Robina delivery centre.
Concentrix Services Pty Ltd is an award-winning global customer experience solutions company, partnering with over 2,000 clients, including 155+ Fortune Global 500 brands. With operations in 70+ countries and the ability to communicate in over 150 languages, we lead in delivering exceptional customer experiences.
We are looking for Customer Service Specialists, to join our vibrant team, at our Robina delivery centre, working with one of Australia's leading superannuation funds.
What we offer:
- Commencement date: 14th & 28th April 2025
- Operational Hours: Monday to Friday 7:00AM – 8:00PM
- Training: 4 weeks of comprehensive paid training
- Pay rate: $27.17 + super, penalty rates & incentives
- Location: Full-time onsite opportunities Robina delivery centre
Key Responsibilities:
- First point of contact for customer service and account management
- Ability to understand individual customer needs and deliver a personalised experience
- Support customers through multiple channels. Commencing on our voice line and potentially being upskilled into digital team, moving towards other channels such as web messaging, smart phone apps, social media enquiries and emails
- Work across systems and knowledge base to successfully address customer enquiries
- Maintain strict confidentiality while dealing with personal and sensitive information
Who are you?
You believe quality customer service is paramount when dealing with customers. Whilst contact centre experience is advantageous, exceptional customer service skills are a must
- Able to demonstrateempathyand understanding of customer emotions and situations.
- Tech-savvy and confident using multiple programs & systems
- Passionate about customer service and an excellent communicator
- Eager to meet targets and KPI's.
- Inquisitive and enjoy problem-solving
- Ability to adapt in a fast paced work environment
What's in it for you?
- Permanent employment with career progression
- Exclusive perks and partnership discounts with well-known brands
- Supportive team environment
- Free Parking & Vibrant office in central Robina
- Reward and recognition initiatives
- Free Employee Assistance Program (EAP) for you and your family
- An exciting role in an award-winning workplace
APPLY NOWand embark on a rewarding career journey with us at Concentrix
*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks.
Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2Language Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now#J-18808-Ljbffr-
Customer Service Specialist
2 weeks ago
Gold Coast, Queensland, Australia Great Southern Bank Full timeJoin to apply for the Customer Service Specialist role at Great Southern Bank2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Specialist role at Great Southern BankAs our highly valued Customer Service Specialist based in Robina your role will provide support and serve the local community as the first point of contact for our...
-
Customer Service Specialist
2 weeks ago
Gold Coast, Queensland, Australia Great Southern Bank Full timeJoin to apply for the Customer Service Specialist role at Great Southern Bank2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Specialist role at Great Southern BankAs our highly valued Customer Service Specialist based in Robina your role will provide support and serve the local community as the first point of contact for our...
-
Customer Service Specialist
3 weeks ago
Gold Coast, Queensland, Australia Webhelp Enterprise Full timeApply NowJob TitleCustomer Service SpecialistJob DescriptionMake a New Career at ConcentrixMake 2025 your best year yet with a career that leverages your outstanding customer service skills. Join Concentrix Services Pty Ltd, a leader in global customer experience solutions, at our Robina delivery centre.Concentrix Services Pty Ltd is an award-winning global...
-
Customer Service Specialist
3 weeks ago
Gold Coast, Queensland, Australia Webhelp Enterprise Full timeApply NowJob TitleCustomer Service SpecialistJob DescriptionMake a New Career at ConcentrixMake 2025 your best year yet with a career that leverages your outstanding customer service skills. Join Concentrix Services Pty Ltd, a leader in global customer experience solutions, at our Robina delivery centre.Concentrix Services Pty Ltd is an award-winning global...
-
Customer Service Specialist
3 weeks ago
Gold Coast, Queensland, Australia Logistics Pty Full timeCompetitive Salary: $65,000 - $70,000 + Super + BonusAt the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain...
-
Customer Service Specialist
5 days ago
Gold Coast, Queensland, Australia efm Full timeCompetitive Salary: $65,000 - $70,000 + Super + BonusAt the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain...
-
Customer Service Solutions Specialist
5 days ago
Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $75,000Job Title: Associate Customer Service Consultant As a customer service specialist, you will be the primary point of contact for established clients' day-to-day issues with our software product, providing exceptional support and problem resolution within agreed-upon service level agreements. Required Skills and Qualifications: Excellent communication and...
-
Experience Customer Service Specialist
1 week ago
Gold Coast, Queensland, Australia beBeeExcellence Full time $35Customer Experience SpecialistAt Singtel, we're dedicated to delivering exceptional service excellence that sets us apart. Our team of passionate individuals share a 'yes' mindset, ensuring customers enjoy closer relationships, stronger partnerships, and bigger breakthroughs.We're seeking an experienced Sales Consultant to join our Australia Fair store on a...
-
Strata Support Customer Service Specialist
2 weeks ago
Gold Coast, Queensland, Australia beBeeCustomerSupport Full time $65,000 - $85,000We are seeking a highly skilled customer support specialist to join our team.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.The ideal candidate will have excellent communication skills, be able to work independently, and have a strong ability to...
-
Customer Service Expert
1 week ago
Gold Coast, Queensland, Australia beBeeCustomer Full time $100,000 - $110,000At the forefront of delivering exceptional customer service and building meaningful relationships over the phone, you will play a pivotal role in our mission to provide unparalleled support to our clients.We are seeking a highly skilled and compassionate individual to join our team as a Customer Service Specialist. In this role, you will be responsible for...