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Freight Forwarder, Export

4 weeks ago

Brisbane, Queensland, Australia DSV Road GmbH Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.

DSV Air & Sea is seeking to hire a skilled and passionate Freight Forwarder, Export in Port of Brisbane.

The position is responsible for arranging and directing the transportation and shipment of export consignments from origin to destination by compiling, completing and verifying required documents in accordance with company policy and procedure and external body regulations.

Your typical day at DSV:

  • Ensure export consignments are processed to meet customer expectations and designated KPIs.
  • Work together with the Export team to ensure quality and accuracy of work delivered.
  • Carry out export workflow processes in accordance with management directive, customer instructions, SOPs, and specified requirements.
  • Establish and maintain strong client relationships with DSV customers (internal and external), suppliers, and service providers both locally and overseas.
  • Problem-solve export issues with a range of stakeholders including, but not limited to: airlines, shipping lines, transport providers, co-loaders, and customers.
  • Enter data into CW1, accurately and in a timely manner.
  • Plan and prioritize export shipments from the Export Workbench in order to achieve milestone requirements, designated KPIs, and deadlines.
  • Calculate monetary issues such as invoice costings, GST, etc., and weights and measures in relation to load sizes, space availability, etc.
  • Support the Senior Team Lead & Manager with day-to-day activities, and other reasonable tasks and projects as required.

About you:

  • Tech-savvy, utilizing modern logistics software for tracking shipments, automating documentation, and keeping clients informed.
  • Strong communicator, offering excellent customer service, proactive problem-solving, and responsive support to ensure smooth operations.
  • Proven experience in export logistics, with in-depth knowledge of international trade regulations, customs procedures, and industry-specific shipping requirements.
  • Cargowise One knowledge and experience.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and is committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented, and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook, and X.

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities.

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