Chapter Lead

7 days ago


Sydney, New South Wales, Australia Buscojobs Full time

Business Bank (BB) offers a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers.

The Everyday Business Banking (EBB) team supports the full spectrum of customers' needs from the smallest businesses to the largest corporates. We have accountability for Deposit and Transaction Product, and Portfolio Management, Commercial Cards, Cash Channel Strategy, Payment Acceptance Solutions, Business Customer Onboarding, Customer lifecycle Management, and Business Customer Propositions.

Specifically, you will join the eCommerce Crew and be responsible for the product lifecycle, development, and management of the CommBank eCommerce product offering. In addition, work directly with our distribution teams across the Business Bank to support our bankers and deliver on customer outcomes.

Do work that matters

As an experienced Senior Product Manager, you are responsible for the value, viability, and key results of the eCommerce product portfolio. You are proficient across the following core product management capabilities :

Customer : deep customer obsession and expert knowledge on product user experience

Data : understand critical data points and drive key product insights

Industry : subject matter expert within the Payments Acquiring domain, competitor landscape, and technology trends

Business : strong financial leadership and deep subject experience of the legal and regulatory environment including risk, governance, and compliance frameworks

Product : subject matter expert within eCommerce product and propositions

In addition, you will lead 5-10 high performing product managers, and you will be responsible for driving people engagement, capability uplift, and talent strategy across the Crew.

Help us deliver a better future for Everyday Business Banking

5-7 years of Product Management experience within the Payments Domain

Lead and develop the capability of product managers within the chapter, including hiring, onboarding, coaching, performance management, and career development

Collaborate with Crew Leads and Product Owners to align chapter skills with quarterly planning and delivery objectives

Contribute to delivery within your assigned squad, ensuring alignment with eCommerce objectives and customer outcomes

Facilitate cross-chapter collaboration and uplift chapter maturity through knowledge sharing and problem solving

Knowledge and experience in payments or merchant acquiring (preferred but not essential)

Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date : 12 / 07 / 2025

J-18808-Ljbffr

Create a job alert for this search
#J-18808-Ljbffr
  • Chapter Lead

    4 weeks ago


    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Chapter Lead - Platform Hosting CrewCommonwealth Bank of Australia Sydney, AustraliaCommonwealth Bank of Australia Sydney, AustraliaDo work that mattersCommBank is recognized as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and...

  • Chapter Lead

    8 hours ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    This is a Chapter Lead - Wealth and Private Risk role with Commonwealth Bank based in Sydney, NSW, AU == Commonwealth Bank ==Role Seniority - seniorMore about the Chapter Lead - Wealth and Private Risk role at Commonwealth BankChapter Lead, Wealth & Private Line 1 RiskSee yourself in our teamRetail Banking Services (RBS) is the public face of CommBank,...

  • Chapter Lead

    2 weeks ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Chapter Lead, Wealth & Private Line 1 RiskSee yourself in our teamRetail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.Within Retail Banking Services RBS – Wealth & Private (W&P) delivers propositions that help our high-net-worth and...

  • Chapter Lead

    2 weeks ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Chapter Lead, Wealth & Private Line 1 RiskSee yourself in our teamRetail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.Within Retail Banking Services RBS – Wealth & Private (W&P) delivers propositions that help our high-net-worth and...

  • Chapter Lead

    2 weeks ago


    Sydney, New South Wales, Australia Buscojobs Full time

    Chapter Lead / Senior Engineering Manager (DevOps, SaaS)You are a problem solver with a strong background in software engineeringWe are a growing team within the bank and constantly involved in industry changing solutionsTogether we will build tomorrow's bank today, using world-leading engineering, technology, and innovationDo work that mattersWe are seeking...

  • Chapter Lead

    2 days ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Chapter Lead - Network Engineering ManagerJoin to apply for the Chapter Lead - Network Engineering Manager role at Commonwealth BankChapter Lead - Network Engineering Manager1 week ago Be among the first 25 applicantsJoin to apply for the Chapter Lead - Network Engineering Manager role at Commonwealth BankGet AI-powered advice on this job and more exclusive...

  • Chapter Lead

    2 days ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Chapter Lead - Network Engineering ManagerJoin to apply for the Chapter Lead - Network Engineering Manager role at Commonwealth BankChapter Lead - Network Engineering Manager1 week ago Be among the first 25 applicantsJoin to apply for the Chapter Lead - Network Engineering Manager role at Commonwealth BankGet AI-powered advice on this job and more exclusive...

  • Chapter Lead

    3 weeks ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    See yourself in our teamBusiness Bank (BB) offers a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers.The Everyday Business Banking (EBB) team supports the full spectrum of customers' needs from the...

  • Chapter Lead

    3 weeks ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    See yourself in our teamBusiness Bank (BB) offers a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers.The Everyday Business Banking (EBB) team supports the full spectrum of customers' needs from the...

  • Chapter Lead

    2 weeks ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Join to apply for the Chapter Lead - Product Management eCommerce Crew role at Commonwealth Bank5 days ago Be among the first 25 applicantsJoin to apply for the Chapter Lead - Product Management eCommerce Crew role at Commonwealth BankGet AI-powered advice on this job and more exclusive features.See yourself in our teamSee yourself in our teamBusiness Bank...