Care Manager

3 weeks ago

Albury City Council, Australia Dovida Australia Full time
About this opportunity

As a Care Manager in our Albury office, you'll be at the heart of our client experience. Working closely with our tight-knit team, you'll help ensure every client receives the highest standard of care—whether they're just joining us or have been with us for years. Your role is a blend of empathy and efficiency, balancing client needs with business goals to deliver seamless, person-centred support every step of the way.

Why join us?
  • A rewarding career where you can make a positive difference in the lives of seniors and their families.
  • A company that recognizes and appreciates the value of the work that you do.
  • A fun and supportive team
  • Annual Appreciation Day
  • Access to our Employee Assistance Program

Key Responsibilities
  • Planning, managing, coordinating, and reviewing client goals.
  • Actively communicate with team members and clients to develop care plans.
  • Formalise agreements with the client and client's family about the care services to be provided and costs involved.
  • Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about Caregiver Performance.
  • Meeting with clients and their families face to face to discuss and review current care plans and goals.

About you
  • Previous and relevant experience managing a caseload of clients
  • Certificate related to the care industry preferable
  • Great customer service manner
  • Highly efficient and organized with proven time management skills.
  • Able to work under pressure and multitask shifting priorities.
  • Must hold a valid Australian Driver's License.

    Australian work rights

    Applicants must have permanent or temporary rights to work in Australia with no restrictions.

    ABOUT US

    At Dovida, we truly see people for who they are and honour their stories. Our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do. As a Dovida caregiver, you'll have the power to bring joy, connection, and support to someone's life. You'll be there to help with their needs, celebrate their uniqueness, and brighten their days. This is work with a purpose, where who you are is at the heart of care.

    How do I apply?

    Please submit your resume and a cover letter detailing your suitability for this role.
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